Working From Home

boss sends me and another guy a video of a meeting we missed as we were on PTO and tells us to watch it asap.

he turned transcript on. I ain't watching shit lol.

Also posting for amusement for LOLs at clueless leaders. We changed our telephony technology two years ago to move to a cloud based application. It has been a complete disaster, as it's been very poor and overcomplicated a simple process, but then leaders were stunned yesterday to find out that employees found a loophole to avoid work that nobody knew about.

Under all of our previous telephony applications, agents had two lines - a personal and a business line. If you were on a personal call and a work call came in, and you refused to answer it, you'd still be next in line and keep getting calls until you did. And it was easy for managers to tell you were refusing to take calls.

Our new application has one line. Yes, there is a personal call option on it, but it's from the same line - it just turns off the call recording technology and makes the agent's direct phone number visible on caller ID.

Leaders mistakenly thought these were actually two separate lines. Agents otoh discovered that if they were on a personal call, it would prevent a work call from coming in, AND would put them at the back of the line for call routing.

You can figure out the rest. Lol...

in-person day again today including 3 hours of meetings in the other building, about 2 hours of which were attempting to get the corporate wifi working (no success, ended up using my phone). the instructions on the intraweb talk about removing profiles. mac tool for disabling profiles has the '-' button greyed out and a message that 'this mac is supervised and managed by [corporate overloads]'

when not in meetings i've been using bandwidth to do the outstanding mandatory training. my main dangers are neck ache from a badly setup chair but the training videos are full of war correspondants getting shot at.

it also turns out that bribes are not ok, but paying bribes to get through armed roadblocks if you are a war correspondant is ok. swings and roundabouts i guess.

mac tool for disabling profiles has the '-' button greyed out and a message that 'this mac is supervised and managed by [corporate overloads]'

i love when corporate equipment restrictions actively prevent you from doing the things you're expected to do or expose your machine to risk. at my place, the software updates are restricted by IT to just those the system automatically pushes out to you, or those available in the appstore, which is fine with competent admins, but...not ours.

one time, Java published a security update to prevent against a recent exploit that was of severe high importance. our admins apparently missed the memo, and continued to push out/host a very outdated version of Java.

which lasted until several people had their laptops basically rendered inoperable due to the exploit in question.