WORST HOLD MUSIC EVER

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My current job involves calling financial firms to ask about various insurance questions. Right now I am on hold with American Express, and the hold music is a complete and utter lite-jazz bastardization of Miles Davis' "All Blues". WITH BONGOS. This same line has previously attacked my ears with lite renditions of Freedy Johnston's "Bad Reputation" and U2's "With Or Without You".

AND NOW THEY'RE PLAYING HENDRIX'S "ANGEL" WITH A HOLIDAY INN LOUNGE ORGAN AND A KENNY G SAX TAKING PLACE OF THE VOCAL MELODY! NO NO NO AGH

Nate Patrin, Tuesday, 22 October 2002 14:58 (twenty-three years ago)

at least you didnt get the original

gareth (gareth), Tuesday, 22 October 2002 15:00 (twenty-three years ago)

You just wait 'til the panpipes kick in half way through 'Bridge Over Troubled Water'. That's the best bit.

Matt DC (Matt DC), Tuesday, 22 October 2002 15:00 (twenty-three years ago)

There is NO SUCH THING as hold music that is better than the original.

(Unless there is actually some phone number that uses the Moog Cookbook's "Hotel California" as hold music)

Nate Patrin, Tuesday, 22 October 2002 15:06 (twenty-three years ago)

The Worst Hold Music Ever award goes to an isp customer service line that was playing, get this:

"Hold On" by Wilson Philips!!

Spencer Chow (spencermfi), Tuesday, 22 October 2002 15:48 (twenty-three years ago)

can I have the phone number for American Express, Nate? Sounds right up my street

Jeff W (Jeff W), Tuesday, 22 October 2002 15:54 (twenty-three years ago)

Some sort of special (dis)honor must go to the company that piped in a radio station. While I was on hold the station ran an emergency broadcast system test.

j.lu (j.lu), Tuesday, 22 October 2002 15:58 (twenty-three years ago)

ARGH. Horrifying. Around here we opt for the simple measure of silence and phone switch noises, which are comforting in a Main type way.

Ned Raggett (Ned), Tuesday, 22 October 2002 16:08 (twenty-three years ago)

nate, about five years ago, i got a panpipe version of 'smells like teen spirit' as hold music and i don't think i've laughed so hard since - weird al yankovic had nothing on these guys.

angelo (angelo), Wednesday, 23 October 2002 01:37 (twenty-three years ago)

AND NOW THEY'RE PLAYING HENDRIX'S "ANGEL" WITH A HOLIDAY INN LOUNGE ORGAN

And this is bad why?

Jody Beth Rosen, Wednesday, 23 October 2002 01:52 (twenty-three years ago)

electronic 'greensleeves'.
and even 'mr whippy' ice-cream van plays it around my neighbourhood aaaaaaaaaaaaarrrrrrrrrrrrggggggggghhhhhhhhhhh!!!!!!!!!!!!!!

donna (donna), Wednesday, 23 October 2002 03:09 (twenty-three years ago)

electronic covered 'greensleeves'?

michael wells (michael w.), Wednesday, 23 October 2002 10:23 (twenty-three years ago)

a colleague got 'hold me now' by the thomson twins yesterday - i don't see how it could get any worse than that

leigh (leigh), Wednesday, 23 October 2002 10:27 (twenty-three years ago)

I've had Blondie's 'Hanging on the Telephone' and I reckon that's as bad as it can get.

Amarga, Wednesday, 23 October 2002 10:39 (twenty-three years ago)

I was put off Buddy Holly for life after a 20-minute on hold nightmare.

Tom (Groke), Wednesday, 23 October 2002 10:41 (twenty-three years ago)

HA HA HA Tom Buddy Holly is brilliant. i wish all hold on music was as good as that.

Julio Desouza (jdesouza), Wednesday, 23 October 2002 10:51 (twenty-three years ago)

"Peggy Sue" down a phone line 10 times in a row is unbrilliant even by yr avant-garde standards.

Tom (Groke), Wednesday, 23 October 2002 10:52 (twenty-three years ago)

OK maybe repetition on that scale isn't good.

Julio Desouza (jdesouza), Wednesday, 23 October 2002 10:59 (twenty-three years ago)

but if you get around to him again you can skip peggy sue so there.

Julio Desouza (jdesouza), Wednesday, 23 October 2002 11:00 (twenty-three years ago)

Aaargh when you get about 20 seconds of Handel (either Arrival of the Queen of Sheba or the freaking Water Music) looped infuriatingly as you claw out your own eyes at the pain. And then you pay your gas bill.

Liz :x (Liz :x), Wednesday, 23 October 2002 11:52 (twenty-three years ago)

Best hold music ever: the magazine I write for is currently using the latest Trina album.

Tim Finney (Tim Finney), Wednesday, 23 October 2002 12:27 (twenty-three years ago)

leigh, i love 'hold me now' by the thompson twins and would enjoy being kept on hold to it.

michael wells (michael w.), Wednesday, 23 October 2002 12:34 (twenty-three years ago)

I agree completely with Michael. The Thompson Twins are GREBT.

Dan Perry (Dan Perry), Wednesday, 23 October 2002 12:50 (twenty-three years ago)

got a panpipe version of 'smells like teen spirit' as hold music

I heard that in a supermarket once. I swear I wasn't crazy.

Mr Noodles (Mr Noodles), Wednesday, 23 October 2002 12:53 (twenty-three years ago)

a Casio keyboard version of "Thine be the Glory" was probably the worst. The most bizarre was a live version of "A Boy Named Sue".

MarkH (MarkH), Wednesday, 23 October 2002 14:58 (twenty-three years ago)

I am at this moment listening to a very very bad version of "Memories", before I was subjected to this it was "Help Me Make it Throught the Night". Help!

Plinky (Plinky), Thursday, 31 October 2002 12:11 (twenty-three years ago)

I always seem to get Elton John.

Andrew L (Andrew L), Thursday, 31 October 2002 12:34 (twenty-three years ago)

four years pass...
AND NOW THEY'RE PLAYING HENDRIX'S "ANGEL" WITH A HOLIDAY INN LOUNGE ORGAN AND A KENNY G SAX TAKING PLACE OF THE VOCAL MELODY! NO NO NO AGH

want this

today i rang up Mypad, and they had the farm - altogether now, as their hold music

688, Wednesday, 28 February 2007 16:48 (nineteen years ago)

I called a government office building once and they were playing Drive Like Jehu's "Yank Crime" as the hold music. The guy who picked up was a young sounding dude, so I said "cool hold music!" and he was like "um, I think it's just a radio station..." and I said "no, they just played 2 tracks that are in order on the album; believe me," and he said "No, I really think it's the radio." I realized what an idiot I sounded like.

Ben Boyerrr, Wednesday, 28 February 2007 17:01 (nineteen years ago)

I called my cell phone operator a few weeks back, and their hold music was some rap tune that sounded like nineties New York street rap, with nasty words and all. Either they were trying to be overtly cool, or it was a prank by some worker.

Tuomas, Wednesday, 28 February 2007 19:28 (nineteen years ago)

P C Richard & Son has the best hold music in the history of hold music. They take you on a musical history of the 20th century with their really crap theme!

chaki, Wednesday, 28 February 2007 19:43 (nineteen years ago)

I was on to a German Media Giant a few years ago and their hold music was "We're on a road to nowhere". How I giggled.

kv_nol, Thursday, 1 March 2007 09:22 (nineteen years ago)

A friend and co-worker of mine was introduced to Mika's Grace Kelly whilst waiting on hold to Universal Music. After two or three hours of trying to work with that looping on loudspeak he hung up and said nothing about it for the rest of the day.

The next day we were driving home and I stuck the radio on, just catching the last ten seconds or so of Grace Kelly, and he burst into manic laugher, as he has every time he's heard the song since. It's like some crazy Clockwork Orange style conditioning, only worse, because it's completely unavoidable.

melton mowbray, Thursday, 1 March 2007 10:03 (nineteen years ago)

Mika is the new Freedy Johnston.

Tracer Hand, Thursday, 1 March 2007 10:29 (nineteen years ago)

Our old work web hosting suppliers used Beatles songs - the real thing, not pastiches - as their hold music. This did not make up for the fact that it was normally at least 20 minutes of hold time before you got to speak to a person.

Forest Pines, Thursday, 1 March 2007 10:30 (nineteen years ago)

three months pass...

Bagpipes version of "Amazing Grace", courtesy of CLEAR CHANNEL.

Pleasant Plains, Friday, 1 June 2007 17:25 (nineteen years ago)

Aylesbury Vale District Council has a nice jaunty little number that sounds like a kids' tv theme tune. My friend tells me it's a Paul Weller song. It always used to cheer me up, probably more than the Paul Weller version would.

Not the real Village People, Friday, 1 June 2007 17:28 (nineteen years ago)

I loved the uptempo instrumental version of Tracy Chapman's "Fast Car" with XYLOPHONESand a SOAP OPERA ORGAN.

Abbott, Saturday, 2 June 2007 01:29 (nineteen years ago)

I love the hold music the Simpsons always pull for laughs, like when Homer is being attacked by the Krusty doll so he calls the Krusty toy hotline and gets "Everybody loves a clown, so why dont you?".

Trayce, Saturday, 2 June 2007 01:50 (nineteen years ago)

one year passes...

time warner goes back and forth between classical and weird jazzy spacey stuff.

tehresa, Friday, 22 August 2008 17:14 (seventeen years ago)

I love the hold music the Simpsons always pull for laughs, like when Homer is being attacked by the Krusty doll so he calls the Krusty toy hotline and gets "Everybody loves a clown, so why dont you?".

Homer loses Maggie; cue "Baby Come Back"

Shakey Mo Collier, Friday, 22 August 2008 17:15 (seventeen years ago)

Bell Canada's hold music is this one little motif, maybe 16 seconds long, played over and over. and it's always crackly for some reason so it sound like william basinski.

rent, Friday, 22 August 2008 17:19 (seventeen years ago)

ack back on hold... hmmm this is also like, a weird looping 8 bar pattern that almost sounds minimalist but not quite.

tehresa, Friday, 22 August 2008 17:21 (seventeen years ago)

i am agreeing to all sorts of weird stuff i don't understand because this woman's accent is really weird.

tehresa, Friday, 22 August 2008 17:30 (seventeen years ago)

eight months pass...

@)#(IOEJFKML

tehresa, Wednesday, 6 May 2009 19:40 (seventeen years ago)

I love the hold music the Simpsons always pull for laughs, like when Homer is being attacked by the Krusty doll so he calls the Krusty toy hotline and gets "Everybody loves a clown, so why dont you?".

haha, yes. was thinking of this exactly when i saw this thread

mark cl, Wednesday, 6 May 2009 19:47 (seventeen years ago)

two years pass...

this

no xmas for jonchaies (nakhchivan), Friday, 13 May 2011 12:53 (fifteen years ago)

vaguely granada tv 1993 feel to it

no xmas for jonchaies (nakhchivan), Friday, 13 May 2011 12:54 (fifteen years ago)

oh god fretless bass now

no xmas for jonchaies (nakhchivan), Friday, 13 May 2011 12:54 (fifteen years ago)

rly disappointed in blur for allowing british gas to use an endless loop of the universal for their hold music -- I'm starting to associate that song with incompetence and irritation

salsa shark, Friday, 13 May 2011 13:00 (fifteen years ago)

back in late nineties, working at a bank call centre, our hold music came from an actual cassette player that just went on continously, eventually wearing out the tapes and going all slow and wonky. for a while i think it was playing whalesongs or some other nature crap, and we couldn't hear it ourselves, but found out that it had degraded when people started to come out of hold sort of freaked out, thinking they'd been hearing demonic messages, etc.. that was probably the best hold music ever though.

Kim, Friday, 13 May 2011 14:13 (fifteen years ago)

seven years pass...

Check out the automated message that plays every 10 minutes while on hold with the Illinois Dept of Healthcare and Family Services. (I'm up to an hour and 50 minutes on hold now, a new personal record) pic.twitter.com/npQEo6FMcm

— Zach Scott (@weinventyou) August 27, 2018

Karl Malone, Monday, 27 August 2018 19:37 (seven years ago)

four years pass...

I'm on hold listening to the most distorted music ever, like a toy piano being played through a completely blown speaker.

Three Rings for the Elven Bishop (Dan Peterson), Monday, 6 February 2023 18:18 (three years ago)

They weren't able to replace their PA system yet, and that kid is playing live from 8 -6, cut him some slack

sanguisug boggy bogg (Neanderthal), Monday, 6 February 2023 18:22 (three years ago)

lol. Figuring the average on hold time is about 30 minutes, could they not have a longer piece of music than this endlessly repeating 60 second loop?

Three Rings for the Elven Bishop (Dan Peterson), Monday, 6 February 2023 18:25 (three years ago)

"Your call is very important to us. Did you know you can perform transactions online? Yes, that's right, so hang up and leave us alone. The music's only going to get shittier, you've been warned."

sanguisug boggy bogg (Neanderthal), Monday, 6 February 2023 18:28 (three years ago)

I wonder who even picks this shit

sanguisug boggy bogg (Neanderthal), Monday, 6 February 2023 18:29 (three years ago)

And what technology are they using that sounds so bad? 1970s KMart cassette muzak is way clearer.

Three Rings for the Elven Bishop (Dan Peterson), Monday, 6 February 2023 18:34 (three years ago)

It's funny how much of an afterthought it is to companies until it pisses someone off.

About 12 years ago, one of my jobs was listening to and summarizing escalated calls, and I got an unusual one where the customer complained that our hold music contained religious Christmas music, and they were upset about the lack of inclusiveness.

I had to listen to the entirety of the hold music to determine if any Christmas music was played. It was like a 15 minute hold and after minute 14 I was like "ok guess this guy's full of s-" and suddenly, a Christmas melody appeared, something like Good King Wenceslas, for about 30 seconds.

It was like a dynamic recording that didn't repeat, it was like hours of ambient music, and this was the only time the music appeared.

So once I replied to say his complaint was verified, nobody had any idea who was responsible for the hold music used and thus couldn't change it.

sanguisug boggy bogg (Neanderthal), Monday, 6 February 2023 18:42 (three years ago)

Good King Wenceslaus not really religious though. Fun fact: The Oxford Book of Carols calls the lyrics “doggerel”.

Alicia Silver Stone (Boring, Maryland), Monday, 6 February 2023 19:02 (three years ago)

I think hold music would be better replaced by nature sounds or maybe someone reciting pi

| (Latham Green), Monday, 6 February 2023 19:02 (three years ago)

At an old job, they replaced the phone equipment, and the technician hooked up a boom box with a CD of the Batman Forever soundtrack on repeat for hold music. After a few months we discovered that the whole CD wasn't repeating, just "Kiss from a Rose."

Hideous Lump, Monday, 6 February 2023 22:19 (three years ago)

was that a REALLY old job, or did you want the callers to have a cool bit of nostalgia for softer batdays

sanguisug boggy bogg (Neanderthal), Monday, 6 February 2023 22:20 (three years ago)

Mid-90s

Hideous Lump, Tuesday, 7 February 2023 13:10 (three years ago)

I love home baked tech solutions sometimes

| (Latham Green), Tuesday, 7 February 2023 17:44 (three years ago)

maybe someone reciting pi

Here we go: https://soundcloud.com/chris-piuma/ned-raggett

Being cheap is expensive (snoball), Tuesday, 7 February 2023 18:14 (three years ago)

it's just what the doctor ordered

| (Latham Green), Tuesday, 7 February 2023 18:43 (three years ago)

ten months pass...

I’m on hold with Morgan Stanley and the robot voice just informed me that the cheesy piano hold music is composed by their employees

brimstead, Thursday, 14 December 2023 21:51 (two years ago)

are their employees AI

Formica Jordan (Neanderthal), Thursday, 14 December 2023 22:08 (two years ago)

one year passes...

Man, Ryder delivery straight ripping off freebird

Heez, Tuesday, 13 May 2025 21:34 (one year ago)

The cat's vet uses a loop of two brief pieces of hold music, one quiet and the other VERY LOUD, presumably to keep the caller on their toes for whenever the receptionist returns to the line.

Halfway there but for you, Tuesday, 13 May 2025 21:37 (one year ago)


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