How not to file a customer complaint against Verizon

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Police said Perala took off his shirt and put on safety glasses before throwing around computers, phones and other items.

― Ned Raggett (Ned), Friday, 14 May 2004 21:30 (twenty-two years ago)

I just destroyed the place ... I kind of regret that I did it, but I hope my message got across."

CAN YOU HEAR ME NOW??

― vahid (vahid), Friday, 14 May 2004 21:34 (twenty-two years ago)

Man, you win, and then some.

― Ned Raggett (Ned), Friday, 14 May 2004 21:35 (twenty-two years ago)

ned's obviously not familiar w/ the ways and work-habits of the average verizon employee.

those of us unfortunate enough to live where verizon is the local phone company TOTALLY understand, however.

― Eisbär (llamasfur), Saturday, 15 May 2004 01:41 (twenty-two years ago)

Communication should be simple. That's all. But Jesus H. Christ if I have to hear James Earl Jones "Welcome to Verizon" one more time, I think I shall act likewise.

― jim wentworth (wench), Saturday, 15 May 2004 02:59 (twenty-two years ago)

two years pass...

My DSL has been down for a few days. I finally called today. Apparently Verizon sent me an e-mail telling me that my credit card information was not up to date, and when I did not respond, they cut off service.

I never saw any e-mail like that. Given the importance of the matter at hand, they couldn't call or send me something in the mail as well? All the annoying telemarketing calls I used to get from them, all the crap they constantly send me in the mail, and they couldn't figure out a way to get in touch with me?

Not only that, but I have no record that I ever even paid for my DSL with my credit card.

They cannot do anything for me until tomorrow, because the billing department is not open.

So I've switched back to Earthlink and am investigating alternative local phone carriers. The only reason I was doing everything through Verizon was to simplify things for me, but obviously that was not the outcome.

― R_S (RSLaRue), Sunday, 1 October 2006 20:38 (nineteen years ago)

thirteen years pass...

I was subjected to this landline ripoff service call today, and apparently there's not a damn thing to do about it.

https://www.engadget.com/2016-04-12-verizon-policy-refuses-fixes-for-copper-lines.html

― brooklyn suicide cult (Dr Morbius), Saturday, 28 March 2020 20:34 (six years ago)

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