I HATE APPLE

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First off, let me say that I've been a Mac user for years. But lately I've been incredibly disappointed with their service.

I won't bore you with a number of issues with tech support from both Apple Stores and the telephone support during a recent Xserv purchase for my company.

Now I have an iPod issue. I've had the iPod for eight months & the LCD screen suddenly stopped working. I brought it into my local Mac reseller & they thought they could put a new LCD screen in. Turns out they didn't have a 4th generation screen. So they charged me $25 to waste my time.

So they tell me to go online & register to send it in to Mac for repair. The online site leads me through about 15 pages before it tells me "can't verify serial number". I try again. No luck.

The site gives me a number to call for tech support. I ended up speaking to a woman who could speak very little english, but I beared with it. She told me my warranty was expired, that it was a six-month warranty (which is bullshit) and tried to sell me a two-year Apple Care plan. I said no, the warranty is one year and I didn't want Apple Care.

So then she tells me, yes, it's a one-year plan for online support, not for phone support. I didn't see anything about that in the warranty, and I told her the only reason I was calling was because the website didn't work. So she told me she could have it sent in for repair, but it would cost $30 for shipping & handling. I said that was fine. She again went into sales pitch about Apple Care which I said I had no interest in.

She then put me on hold for 10 more minutes (after originally being on hold twice that long) to "check" something. She then started to process the claim & told me a box would be sent to my house in 48 hours & I gave her my address. She then said she was having an issue with the serial number in the computer & that she would have to get back to me and hung up. She never took my phone number.

I then called back to try to speak with someone slightly more competent, waited another 15 minutes & some jackass picks up the phone doing the "pinched-nose-nasal-voice" thing---"Hello, this is Robert, can I start with your first name". I answered him and even spelled it out. His answer--"Hello, this is Robert, can I start with your first name". I repeated it, thinking he might not have heard me. Again he says -"Hello, this is Robert, can I start with your first name". So this time I just hung up on the fucking smart-ass.

So now the wait to see if I ever get the package. Sorry for the rant, but I don't know what the hell is going on with that company & I'm about ready to make "switch" back to PC.

jay blanchard (jay blanchard), Friday, 4 March 2005 22:01 (sixteen years ago) link

http://a.relaunch.focus.de/img/gen/F/V/HBFVO8VgWyC_Pxgen_rc_Ax216,180x216+18+0.jpg

WHAT DID HE EVER DO TO YOU??????????

IRATE MAMA (Dan Perry), Friday, 4 March 2005 22:05 (sixteen years ago) link

ha ha ha!

The Argunaut (sexyDancer), Friday, 4 March 2005 22:06 (sixteen years ago) link

Gwyn named her kid Apple?

Aaron A., Friday, 4 March 2005 22:07 (sixteen years ago) link

I had just as bad customer service when I called about an issue with my ipod. Plus, as Tom had ranted about on another thread, i found their OS has been going downhill over the last few years. I've been using Mac for about 7 years now and am starting to get really sick of their bullshit. To this day thinking about the awful customer "support" i endured last year makes me so angry i want to sucker punch the next apple employee I see.

Thermo Thinwall (Thermo Thinwall), Friday, 4 March 2005 22:09 (sixteen years ago) link

TRY CALLING MICROSOFFT FOR SUPPORT THX

cutty (mcutt), Friday, 4 March 2005 22:11 (sixteen years ago) link

pc companies aren't better tho. getting my hp fixed last fall was a nightmore.

hstencil (hstencil), Friday, 4 March 2005 22:11 (sixteen years ago) link

Gwyn named her kid Apple?

All too true.

Ned Raggett (Ned), Friday, 4 March 2005 22:11 (sixteen years ago) link

calling ILX for tech support works like a charm. :)

The Argunaut (sexyDancer), Friday, 4 March 2005 22:12 (sixteen years ago) link

The OS keeps getting better and better and they fixed our iBook well out of warranty for free, although my brother had some issues getting an LCD panel replaced. I've heard some tales of woe on the support front though. The OS is the best desktop OS by far, though.

Ed (dali), Friday, 4 March 2005 22:15 (sixteen years ago) link

haha i've decided that my next computer (which i have to buy this year) will be a mac because the few times i've dealt with apple tech support they've been nothing but helpful and responsive, which is way more than i can say for the no-name-pc-manufacturer jerkwads i'm dealing with right now.

jbr (Jody Beth Rosen), Friday, 4 March 2005 22:31 (sixteen years ago) link

xypost: why don't you have any interest in Apple Care? it seems to be what you need.

The Argunaut (sexyDancer), Friday, 4 March 2005 22:35 (sixteen years ago) link

Maybe he doesn't have $60 to spare?

Fish fingers all in a line (kenan), Friday, 4 March 2005 22:40 (sixteen years ago) link

good, smart jody

adam.r.l. (nordicskilla), Friday, 4 March 2005 22:41 (sixteen years ago) link

I sometimes wonder how Apple make any profit at all. For every computer they sell you, they seem to end up paying for two. The iBook Ed mentions used to be mine, and I was ready to throw it out because half of it wasn't working. It was also outside its guarantee period. But Ed and Suzy managed to get Apple to replace CD drive, keyboard, screen...

Apple replaced my new iBook's motherboard while I was in Japan. That's hundreds of dollars worth, at no charge to me. Of course, it shouldn't have failed within six months in the first place...

Momus (Momus), Friday, 4 March 2005 22:41 (sixteen years ago) link

i also immediately thought of gwentyh paltrow's child. how sad.

Miss Misery (thatgirl), Friday, 4 March 2005 22:42 (sixteen years ago) link

It's like they say, Love the product, hate the service.

ffirehorse (firehorse), Friday, 4 March 2005 22:42 (sixteen years ago) link

how much for ibook battery, 3-4 years old?

adam.r.l. (nordicskilla), Friday, 4 March 2005 22:42 (sixteen years ago) link

I sometimes wonder how Apple make any profit at all.

That's why they charge you double upfront!

Spencer Chow (spencermfi), Friday, 4 March 2005 22:43 (sixteen years ago) link

Best decision I made computer wise was to buy my powerbook at John Lewis .: free two year extended warranty. Extended warranties/apple care are well worth it where laptops are concerned.

Ed (dali), Friday, 4 March 2005 22:43 (sixteen years ago) link

there's always the radio
*makes 'what me worry' gesture*

The Argunaut (sexyDancer), Friday, 4 March 2005 22:44 (sixteen years ago) link

xypost: why don't you have any interest in Apple Care? it seems to be what you need.

Because I don't believe in a company making you pay for a warantee that should be offered for free upfront. I was under the impression that a one-year warantee meant that if something goes wrong in the first year, they actually fix the thing, not put you on the phone with several douchebags who are trying to sell you additional warantees.

Shit, when the first warantee doesn't seem to work, why would I want to buy another one?

jay blanchard (jay blanchard), Friday, 4 March 2005 23:53 (sixteen years ago) link

I had problems with the Apple Store when I tried to order my iPod from them, but when I cancelled the order, they were very good about it. My iBook had one of the faulty logic boards, and they replaced it several times for free, in addition to doing some repairs which were apparently not supposed to be free. So I'm content with them.

But it does sound like you have a problem with your serial number, Jay.

Casuistry (Chris P), Saturday, 5 March 2005 00:00 (sixteen years ago) link

his problem with the serial number is that he probably never registered the durned thing.

cutty (mcutt), Saturday, 5 March 2005 00:06 (sixteen years ago) link

i also had a problem with entering my ipod's serial number on the website. but what happened to me was that i bought a "pre-owned" ipod from the apple store and when the original owner returned it the store, that serial number apparently got, um, voided or something. no matter; i went back to the apple store and the genius bar genius was happy to solve my problem.

jbr (Jody Beth Rosen), Saturday, 5 March 2005 00:16 (sixteen years ago) link

there's nothing more retarded i can think of, business-wise, than how the genius bar was closed for like 2 weeks before christmas this past year. good job, jobs! way to alienate your clientele!

tho when i was waiting there, i did see todd oldham.

hstencil (hstencil), Saturday, 5 March 2005 00:20 (sixteen years ago) link

yeah, the genius bar in Seattle closed during Christmas shopping mayhem. Major bummer. I have had nothing but good luck to this point with Apple. They've sent me 3 replacement remotes for my iPod, all at no cost to me, without me proving my others were damaged. Simple online form. Apple Care is essential for any Apple purchase. They recently replaced my iPod with a new one in about 20 minutes time at the Genius bar. Neither the remotes or iPod should have busted in the first place, but they did replace them with ease and very little questioning.

biznotic, Saturday, 5 March 2005 02:10 (sixteen years ago) link

ed OTM, about john lewis's one year warranty extension.

RJG (RJG), Saturday, 5 March 2005 02:36 (sixteen years ago) link

All apple products have a one year warranty and 90 day tech support, pretty standard in the computer industry. You want more, pay for more.

Ed (dali), Saturday, 5 March 2005 06:51 (sixteen years ago) link

I have gotten to the point where I just equate Apple with Audi and Volkswagen, great product, love it when it works, when it breaks, fuck yourself.

TOMBOT, Saturday, 5 March 2005 20:08 (sixteen years ago) link

Try getting your $300 back after paying for a repair they are now refunding everyone for (ibook logic board). Grrr. It pisses me off because at the time of my problems, they acted as if I was the only person encountering such difficulties, in spite of my reading otherwise on the internets. They are now claiming the repair that took them two tries to fix is not in their records.

amandasc, Saturday, 5 March 2005 20:38 (sixteen years ago) link

Most American PC manufacturers include 1 year of tech support.

Spencer Chow (spencermfi), Saturday, 5 March 2005 22:12 (sixteen years ago) link

As a volkswagen driver with a dodgy fuel pump I feel that analogy.

Ed (dali), Saturday, 5 March 2005 22:21 (sixteen years ago) link

I've been using APPLE computers since 1985 and have never had a problem.

Orbit (Orbit), Sunday, 6 March 2005 21:02 (sixteen years ago) link

Exactly what Orbit said. And what Ed said regarding OSX--it's by far the best desktop OS, and nothing comes close.

My tech experience with Apple has been sensational. A friend called me today to tell me that his mini iPod was replaced in less than five business days, and he also got the new generation mini in place of his old one that had died. No charge.

I've dealt with Dell and Gateway and their CSRs are no better than Apple's. HPs can blow me, they've sucked.

don weiner, Sunday, 6 March 2005 23:22 (sixteen years ago) link

whoever has been using Apples since whenever and loves it can eat a dick.

the desktop I have at work running XP has been up and alive for 2 years with barely any reboots. It does everything I want it to do, does it quickly, and I can navigate painlessly without ever touching the mouse if I feel like it.

I was raised on Apple and my first job was DTP on a Mac, followed by audio editing on a Mac, more DTP, and so on. OS 7+ had more than its share of problems and stupid quirks but the hardware was rock solid and at least its behavior was predictable.

Since getting my latest-edition powerbook I've put it through little more than I ever tried to do with my old OS

TOMBOT, Monday, 14 March 2005 17:18 (sixteen years ago) link

Oh weird that post got completely chopped in half.

...OS

TOMBOT, Monday, 14 March 2005 17:21 (sixteen years ago) link

Fuck it.
Keeps mistaking the rest of my post for an HTML statement. Now it's lost to the ether. All computers are stupid and worthless, except that old LC & Quadra we had running 6.0.7 - 7.7, those were pretty stable builds as I recall.

My old Quadra used to have a TV Tuner in it and be able to do image captures from live cable broadcasts, then I could import them into my cheap, incredibly easy to use paint program and do whatever with them. I believe it cost approximately half of what my laptop did! My laptop lets me chat and surf the internet. And rip CDs.

TOMBOT, Monday, 14 March 2005 17:25 (sixteen years ago) link

HALCYON DAYS
http://oit.uta.edu/desktop/energystar/mac_files/OS_7_Control_Panels.JPG

TOMBOT, Monday, 14 March 2005 17:49 (sixteen years ago) link

In case anyone is wondering what this is all about, I have had "issues" with my laptop since purchasing it (A YEAR AGO, THINGS THAT COST $2000 SHOULDN'T DIE IN A YEAR), mainly that if I put it to sleep via either apple menu->sleep or by shutting the cover, I've got no better than a 50-50 chance the fucker will wake up again.

Well today it decided it wasn't going to wake up again, ever, as I'm being greeted with a totally white screen.

What's funny is that like doing searches on my own to try to figure out wtf this computer is doing right now (I mean not even the sad face x-eye Mac or the question mark Mac! NOTHING AT ALL! WHITE SCREEN! I know how to handle the other things!), everyone who is reporting similar issues to me is like bitching about how they have all this important blah blah blah they were doing with the Mac prior hand. Is it that no one who has this failure who is only using their Mac for chat, porn, and MP3s can be bothered to get in on the discussions, or is it because they don't die if that's all you use it for? Because yeah, it seems like my sleep problem increases tenfold whenever I've been using my iBook more for writing or photo work. If all I've done on the damn thing is use iChat for two weeks, no problems whatsoever with starting it up, back when it, uh, started up.

What does this imply??? Is there like some inherent instability in the majority of the "native" programs that come bundled with OSX or is this just really fucked up coincidence?

Also it seems that this particular issue with the iBook G3 was so bad they threw the whole "your warranty is expired, give us $500" shenanigans out the window, and searching on this same issue with "Powerbook" has not given me the same results--ARE IBOOKS PIECES OF SHIT? wtf?

Allyzay, Monday, 14 March 2005 17:59 (sixteen years ago) link

As an aside, I noted that my computer was purchased a year ago, actually a year and 3 weeks, making it out of warranty now. Every. Single. Computer. I. Have. Ever. Owned.* Has. Done. This. Do they design computers to die at warranty, in general? Because it is not just me who has reported this ridiculous situation going on, and I'm starting to think that if this is going to be the case, wasting my money on a pricey computer with only a single year warranty is not worth the hassle, since all other brands have 3-4 year standard warranties, so at least I'll get 3 years out of it, instead of 1, before this message will self-destruct.

*with the exception of my ancient PowerMac that I had when I was 14-15-16, which only died because my sister is a dick.

I am pretty close to deciding to become the female Punisher, except murdering computer firms, instead of bad guys.

Allyzay, Monday, 14 March 2005 18:02 (sixteen years ago) link

although the best customer service story I have ever been witness to was in an Apple store, when our friend J0sh had a bunch of seemingly sensible questions about using X type of Mac as a server, they made sense to the rest of us, and the sales guy just blurted at him "YOU DON'T EVEN KNOW WHAT YOU'RE TALKING ABOUT"

And then kind of ran away????

That was pretty funny.

Allyzay, Monday, 14 March 2005 18:10 (sixteen years ago) link

I have a friend who just got a job repairing computers at Tekserve. He just started last week so I'm leery about hitting him up for favors, but the hitting up will be happening, oh yes it will. I would be happy to serve as an intermediate hitter-upper for your computer, Ally.

Tracer Hand (tracerhand), Monday, 14 March 2005 18:24 (sixteen years ago) link

I used to get the sleeping-no-wakey-wakey problem when I was using the last Photoshop build (pre-CS or whatever the newest is called) fairly heavily, but it fixed itself at some point. I have no idea what was going on or how/why it stopped happening.

milozauckerman (miloaukerman), Monday, 14 March 2005 18:41 (sixteen years ago) link

we just set up a netgear router modem! YfriggingAfriggingY!

nathalie barefoot in the head (stevie nixed), Monday, 14 March 2005 18:46 (sixteen years ago) link

I am looking over the system 7 window I posted up above and trying to figure out what they've improved since then! Help!

TOMBOT, Monday, 14 March 2005 18:47 (sixteen years ago) link

The graphics. If you have to ask, you're obv. a Windows person.

sunburned and snowblind (kenan), Monday, 14 March 2005 18:49 (sixteen years ago) link

graphics?

RJG (RJG), Monday, 14 March 2005 18:50 (sixteen years ago) link

i'm about to make my mac mini m1 (which RULES) 40% better one with 1 crazy trick

https://i.imgur.com/nLTHlCo.png

https://www.amazon.com/gp/product/B07YSWZNNW/ref=ox_sc_act_title_2?smid=A35D5ON3677H9N&psc=1

it's the bottom part, for $80, and it adds the things it should had in the first place, in the front so you don't have to be a jackass scraping up behind your desk to plug-in a goddamn headphone

Zach_TBD (Karl Malone), Friday, 7 May 2021 02:26 (three days ago) link

prime reason for purchase is to fix the stupid SD omission. i mean, i can get a dongle, but fuck yoooooooou apple, you used to be the thing that was good for people doing stuff

Zach_TBD (Karl Malone), Friday, 7 May 2021 02:27 (three days ago) link

in fairness, how often are people still using flash cards and usb drives these days?

Nhex, Friday, 7 May 2021 02:31 (three days ago) link

anyone with a camera uses an SD card

π” π”žπ”’π”¨ (caek), Friday, 7 May 2021 03:06 (three days ago) link

yeah. it's just annoying and kind of signals a shift away from a certain crowd. i wish they'd make an extension of their products that just put all the ports that everyone wants on the side.

Zach_TBD (Karl Malone), Friday, 7 May 2021 03:10 (three days ago) link

I fucking hate Apple for so many reasons tonight piece of shit new M1 Mac and Adobe and bullshit reading of how full the disk is and USB dongles and disks telling me off for not ejecting them properly because presumably the dongle moved a millimetre and I can't log out because I have to wait for thousands of things to empty from the trash so I end up aborting that process like so many other things and all I want to fucking do is get the photos off my wife's full iPhone but the worst of it all was when her stupid 5kg old MacBook slid off the bed and on to my bare toes and Jesus it hurts.

Alba, Friday, 7 May 2021 03:12 (three days ago) link

i can see the argument for dropping ports from a mac mini of all their machines. it's supposed to be small, and if you need the ports then connecting a dongle is less hassle on a non-portable.

my port complaint right now is that they put the two usb-c ports on the m1 macbook air on the same side. two is fine! but put them on either side! i assume this means they only need one usb controller, so it saves space/money etc. but the old macbook air managed usb-a ports on both sides.

π” π”žπ”’π”¨ (caek), Friday, 7 May 2021 04:05 (three days ago) link

Is now the right time for somebody (the lovely Emma B) to upgrade to an M1 laptop? Just basic officey stuff, no real heavy lifting.

One Of The Bad Guys (Tracer Hand), Friday, 7 May 2021 08:09 (three days ago) link

The new Hello screensaver is a thing of beauty - but only available if you have latest Big Sur update, I think.

Luna Schlosser, Friday, 7 May 2021 08:52 (three days ago) link

(that's a standalone observation, not offered as a reason to upgrade)

Luna Schlosser, Friday, 7 May 2021 08:53 (three days ago) link

I wish Apple would pay some consideration to how these things look IRL and not just in the sterile confines on an Apple Store table.

https://i.imgur.com/N68S1SQ.jpg

pplains, Friday, 7 May 2021 13:20 (three days ago) link

The alternative there is …?

calstars, Friday, 7 May 2021 14:21 (three days ago) link

I have all my cords cleanly running underneath an ancient hairy rug, like a civilized fellow

Zach_TBD (Karl Malone), Friday, 7 May 2021 14:32 (three days ago) link

The front would be better, for a start!

pplains, Friday, 7 May 2021 14:54 (three days ago) link

You know, I guess I could just turn this thing around 180ΒΊ.

pplains, Friday, 7 May 2021 14:54 (three days ago) link

lol

calstars, Friday, 7 May 2021 14:55 (three days ago) link

pplains I’ve tried that and the exhaust is too hot, kinda sucks.

Clara Lemlich stan account (silby), Friday, 7 May 2021 15:13 (three days ago) link

Maybe stand it on its face with its bottom flush against the partition?

calstars, Friday, 7 May 2021 15:19 (three days ago) link

Is now the right time for somebody (the lovely Emma B) to upgrade to an M1 laptop? Just basic officey stuff, no real heavy lifting.


Never been a better time for that kind of user to upgrade imo. No obvious big problems with first release of this gen. current MacBook Air is the best computer they’ve ever made. Desktop users and dweebs who like massive laptops are the only people who should maaaaaybe wait.

π” π”žπ”’π”¨ (caek), Friday, 7 May 2021 17:14 (three days ago) link

I don't know if we've got a lemon or just a very bad install of Adobe CC, but our M1 MacBook Pro has been beachballtastic. If it doesn't improve when all the Silicon-native versions of Adobe software are out, I'm going to take it into an Apple Store.

Alba, Friday, 7 May 2021 17:20 (three days ago) link

would a Macbook Air be a better bet than the Pro? Given the aforementioned lack of need for the serious horsepower etc. One thing I can already tell will drive her insane is the ports though.

One Of The Bad Guys (Tracer Hand), Friday, 7 May 2021 17:37 (three days ago) link

Wait til later in the year

calstars, Friday, 7 May 2021 17:39 (three days ago) link

How come? Sorry, I’m behind on all the goss

One Of The Bad Guys (Tracer Hand), Friday, 7 May 2021 17:40 (three days ago) link

The MacBook Air is definitely better value than the Pro, and doesn't have the silly touchbar. I only got a Pro cause it was $100 off so thought the better screen and sound was worth it, even if the better performance is only slightly better.

Alba, Friday, 7 May 2021 17:52 (three days ago) link

Too many betters.

Alba, Friday, 7 May 2021 17:52 (three days ago) link

Last month, Kuo said Apple is planning all-new 14-inch and 16-inch MacBook Pro models with several changes, including the return of the classic MagSafe charging connector with a breakaway power cable, the removal of the Touch Bar, a new flat-edged design, and the return of more ports built into the notebooks for expanded connectivity.

so everyone was right to complain about all that. going back 6 years in time to get it right lol

i reckon the touchbar all usbc macbook pros will go down as the worst iteration of all time.

i was too much listening to your accent (Spottie), Friday, 7 May 2021 17:58 (three days ago) link

I'm pretty happy with my 2019 MBP16, but I sure wish I wasn't so reliant on dongles and hubs.

DJI, Friday, 7 May 2021 18:00 (three days ago) link

cool got it guys. Will wait for more ports.

One Of The Bad Guys (Tracer Hand), Friday, 7 May 2021 18:16 (three days ago) link

macbook air is better than the current macbook pro. not just cheaper. it's better. it's lighter (and more ergonomic imo). it has no moving parts so it will last longer. it is 5% slower under sustained loads a casual user will literally never reach. there is no reason to buy a macbook pro.

i see no reason for a casual user to wait.

π” π”žπ”’π”¨ (caek), Friday, 7 May 2021 18:44 (three days ago) link

(unless you want a massive laptop)

π” π”žπ”’π”¨ (caek), Friday, 7 May 2021 18:45 (three days ago) link

admittedly i've not been on the road since i got this, but two usb-c ports is enough for me. like i say, my only complaint is that they're on the same side of the laptop.

i'm not sure about the return of magsafe. it's a great design but everything goes into this m1 laptop (video, power, all accessories) goes in through a single cable. i don't want more cables.

π” π”žπ”’π”¨ (caek), Friday, 7 May 2021 18:48 (three days ago) link

a new flat-edged design

reserving judgment but this sounds bad.

π” π”žπ”’π”¨ (caek), Friday, 7 May 2021 18:49 (three days ago) link

i reckon the touchbar all usbc macbook pros will go down as the worst iteration of all time.

not even close. the keyboard worked on that one.

π” π”žπ”’π”¨ (caek), Friday, 7 May 2021 18:49 (three days ago) link

thats part of the ones im talking about

i was too much listening to your accent (Spottie), Friday, 7 May 2021 18:53 (three days ago) link

ah you're right, the introduction of all usb-c was good, but it happened at the same time as the bad keyboard and the touchbar.

π” π”žπ”’π”¨ (caek), Friday, 7 May 2021 18:56 (three days ago) link

I am waiting for a smaller MacBook Air, ideally in the new iMac flavors

Clara Lemlich stan account (silby), Friday, 7 May 2021 19:01 (three days ago) link

*licks*

Clara Lemlich stan account (silby), Friday, 7 May 2021 19:01 (three days ago) link

"the introduction of all usb-c was good"

i have to strongly disagree. dongle hell was just so backwards.

i was too much listening to your accent (Spottie), Friday, 7 May 2021 19:06 (three days ago) link

if you're at a desk then using a dongle rather than lots of direct connections (i.e. one cable not lots) is *better*! the dongle is essentially a dock. it lives at the desk. you plug in one cable and you havepower, network, display, storage, audio I/O, etc. this wasn't possible until thunderbolt 3/usb-c (no power or display over usb-a). so it's still a newish way of working, and i feel like people haven't really got it yet.

if you're not at a desk then, well, what are you using that you can't connect to one of the four usb-c ports on a macbook pro? if it's old hard drives (or anything with a removable cable) then usb-a to usb-c cables are a few dollars.

the only port i object to them dropping is SD, and even then the set of people who need *mobile* access to SD is pretty small (but admittedly important). i'd like to see SD back more than magsafe.

π” π”žπ”’π”¨ (caek), Friday, 7 May 2021 19:20 (three days ago) link

"so it's still a newish way of working, and i feel like people haven't really got it yet."

guess thats me. i have like 7 dongles, not just one. got a link to the one you're talking about?

i was too much listening to your accent (Spottie), Friday, 7 May 2021 19:25 (three days ago) link

i have this one

https://www.amazon.com/gp/product/B07QQ11BP6/

my one complaint is that the fixed cable that goes from this device to the macbook is too short (it's like 9") so i got one of these to make it a bit longer (https://www.amazon.com/gp/product/B074K318JK/).

and i got a couple of these to replace the cables on a couple of old devices that shipped with removable usb-a cables (old hard drives mostly) so they could make a direct connection to the laptop.

https://www.amazon.com/gp/product/B012V56992/

π” π”žπ”’π”¨ (caek), Friday, 7 May 2021 19:35 (three days ago) link

if you need more ports then you might want a bigger dongle (e.g. https://www.amazon.com/Docking-MCY-Displayport-Ethernet-Compatible/dp/B08L4RK1M7/).

if you need more power (as in literal watts of power, because you've got a lot of devices that draw power over USB) then you might need a dock (which has a power brick instead of using your laptop's power adapter, and costs a lot more, e.g. https://eshop.macsales.com/shop/docks/owc-thunderbolt-3-dock).

π” π”žπ”’π”¨ (caek), Friday, 7 May 2021 19:39 (three days ago) link

btw did everyone know they make portable displays that with a direct usb-c connection that don't need a separate power brick?! https://www.amazon.com/ASUS-MB169B-1920x1080-Portable-Monitor/dp/B013XFJKGI/

π” π”žπ”’π”¨ (caek), Friday, 7 May 2021 19:41 (three days ago) link

i knew that possible in theory, didn't realize they were now available

Nhex, Friday, 7 May 2021 19:55 (three days ago) link

At the genius bar

calstars, Friday, 7 May 2021 19:58 (three days ago) link

not cheap but I use this to dock my work macbook pro. 1 cable goes to it, and I'm connected to 2 monitors, an audio interface, a few USB cables plus SD reader and few other ports.

dan selzer, Friday, 7 May 2021 21:07 (three days ago) link

thanks caek

i was too much listening to your accent (Spottie), Friday, 7 May 2021 21:14 (three days ago) link

dongles are just little docks. and docks are great except when you're travelling. so dongles are fine! good even! that's how i break it down.

π” π”žπ”’π”¨ (caek), Friday, 7 May 2021 21:31 (three days ago) link

I’ve been using one of these for the past year (literally grabbed it the day the office closed) and it’s been solid. Every once in a while it decides it doesn’t like the NIC, but a reboot fixes it. I haven’t tried it with dual 4K displays.

beard papa, Saturday, 8 May 2021 06:35 (two days ago) link


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