bad experiences with ordering music online

Message Bookmarked
Bookmark Removed
Not all messages are displayed: show all messages (23 of them)
Well at the moment I'm having trouble with Pennyblack mailorder in the UK (www.pennyblackmusic.com) but they haven't actually charged my card, so I'm now assuming they've gone out of business but haven't bothered to take down their website. I've ordered a couple of 7"s and received confirmation email, this was 2 months ago and both were supposedly in stock and would ship in 24 hours! Emails enquiring wtf is going on are ignored.

Colonel Poo (Colonel Poo), Tuesday, 1 February 2005 16:59 (nineteen years ago) link

Oct 15th placed an order for 2 7 inch records from a small indie Swedish place and they said everything was cool, they would mail them out the next day etc etc.

Nov 26th I email them to tell them I haven't received anything

Dec 4th one of them comes with no mention of the other.

Dec 12th I email them asking where the other ones is, they tell me it will be mailed the next day.

Jan 20th I email them telling them that I still haven't received anything and that if I doesn't arrive by Feb 15 I will contact paypal and have them deal with it.

Jan 20th my order arrives, mailed Jan 21st.

It wouldnt have bothered me that much if they hadn't lied twice saying they mailed it already.

svend (svend), Tuesday, 1 February 2005 17:08 (nineteen years ago) link


You must be logged in to post. Please either login here, or if you are not registered, you may register here.