"Subject: Best Happening Order"

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MediaPlay.com Customer,
Thank you for your recent order of the Beat Happening - Crashing Through Box
Set.
A recent pricing error on our Web site incorrectly offered this Box set at a
price much lower than its actual price. The actual retail price of this box
set is $49.99. Due to the nature of this error, we have canceled your order
for this item per our terms of service.* We apologize for any disappointment
this cancellation may cause.
We are happy to inform you that the price error has been fixed, and if you
are still interested in ordering this product, we encourage you to visit
Media Play.com and place your order again. For your inconvenience, we are
mailing you a $5.00 Gift Card. You should receive this gift card within 10
business days.
Thank you for your understanding. Please do not hesitate to contact us with
any questions or concerns.
Best wishes from MediaPlay.com,
The Customer Service Team
*To view our terms of service, please click here:
http://shop.mediaplay.com/site/help/legal.jsp

THOUGHTS?

― Jonathan Williams (ex machina), Monday, 16 December 2002 22:58 (twenty-three years ago)

What's wrong? Just reorder it if you still want it.

― nabisco (nabisco), Monday, 16 December 2002 23:13 (twenty-three years ago)

my friend already got hers and i have been checking my email all day but have so far not got a "sorry. we're a bunch of fucking idiot loser fucks so your order is cancelled" email yet, so i'm hoping mine's already in the mail. if i don't get one these guys are gonna get a nasty email from me at least.

― ddd, Monday, 16 December 2002 23:37 (twenty-three years ago)

You were just paid $5 for trying to rip off a company. Paid by that very company, no less. That's, you know, weird. "What a country!"

― Chris P (Chris P), Tuesday, 17 December 2002 00:22 (twenty-three years ago)

You were just paid $5 for trying to rip off a company. Paid by that very company, no less. That's, you know, weird. "What a country!"

but if something's priced X, then someone gets to buy it for X... even if it's really supposed to be less than X. ... that's fair business. you have to stand by your display in a physical store. it's the business's fault.

how is that ripping anyone off?
m.

― msp, Tuesday, 17 December 2002 04:33 (twenty-three years ago)

Yeah, and he wasn't exactly paid $5 either. He got a gift card for their store!

― original bgm, Tuesday, 17 December 2002 05:44 (twenty-three years ago)

IANAL but I think you can sue for the right to get it at the displayed price, no?

― phil jones (interstar), Tuesday, 17 December 2002 15:06 (twenty-three years ago)

I think people have done that before with some PC hardware stuff online. Anyone here know about this?

― Jonathan Williams (ex machina), Tuesday, 17 December 2002 15:13 (twenty-three years ago)

Write them a return note saying that you DIDN'T order it from a competitor because MediaPlay had it at a better price... And now, the competitor's price has risen too - so you were not able to get the sale price at either place becuase of their grand fuckup... $5 ain't gonna cut it - how about selling it for $30?

It usually helps to cite actual legal code (if you cand find it.) Don't say you're going to complain to the better business bureau because they don't fucking care .. tell them you're going to complain to the attorney general (in whatever state they're operating.)

― dave225 (Dave225), Tuesday, 17 December 2002 15:28 (twenty-three years ago)

Oh come on! They mislisted a price! They're giving away $5 of credit by way of apology! Let it be!

― nabisco (nabisco), Tuesday, 17 December 2002 17:19 (twenty-three years ago)

you have to stand by your display in a physical store.

I could totally be wrong here, but I don't think you have to stand by a misprinted price sticker in a physical store. If there is such a law, then it is a stupid law; you should have to inform the customer of the proper price and let the customer decide whether to buy it or not.

If you had an ad in the paper with a ludicrous price used to draw people in then I wouldn't be surprised to find that you would have to stick to that price, but that seems more like a truth-in-advertising situation rather than a simple mislabelling.

It's not as if Sam Goody were advertising their low low price. Although I've heard some people argue that it was intentionally mispriced to get some word-of-mouth advertising and drive people to the site. But, really, anyone who saw the price and thought that it wasn't a misprint and that they actually intended to sell the box set at that price is an idiot. It was clearly a mistake.

― Chris P (Chris P), Tuesday, 17 December 2002 18:20 (twenty-three years ago)

I could totally be wrong here, but I don't think you have to stand by a misprinted price sticker in a physical store.

It's a huge wives' tale that they have to stick to the mislabelled price. As long as they don't try to keep your money and force you to pay the difference, they've done nothing illegal.

― Dan Perry (Dan Perry), Tuesday, 17 December 2002 18:25 (twenty-three years ago)

What was the price, anyway?

― dave225 (Dave225), Tuesday, 17 December 2002 18:28 (twenty-three years ago)

I think that if they had charged you for it at the mislabeled price, then you'd be in the clear, but a store has to the point of sale to amend their price.
Like, if it was marked at way more than it's actual price, you could take it to the counter (or virtual counter in this case), and say, "Hey, this ain't right!" and they would likely fix it.
They wouldn't force YOU to pay for a mistake in their favour.
Up until they have your money, it belongs to them and they can do what they want.
You could probably take this up in court, but I suspect a lawyer would cost more than $49.99.
You got caught trying to take advantage of them. Just dummy up and keep walking, jim.

― Horace Mann, Tuesday, 17 December 2002 18:57 (twenty-three years ago)

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