I HATE APPLE

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The swap can be done in under 5 minutes. Use coin to open battery lock and remove battery. use screwdriver to remove 3 screws. pull out that L shaped metal piece. grab drive on side by plastic strip. pull out. use Hex screwdriver to remove metal cover. put metal cover on replacement drive. shove it back in. replace L shaped metal piece. replace 3 screws. replace battery.

brotherlovesdub, Wednesday, 27 October 2010 22:53 (thirteen years ago) link

iirc "shove it back in" was the stumbling block last time - it wouldn't fit properly and i had to take the whole thing, bits and pieces hanging out everywhere, back to the apple store and beg them to do it

lex lex lex lex lex on the track BOW (lex pretend), Wednesday, 27 October 2010 22:55 (thirteen years ago) link

midnight while you're stressed out isn't the right time to try it anyway

progressive cuts (Tracer Hand), Wednesday, 27 October 2010 22:59 (thirteen years ago) link

there are little black rubber pieces on the side of that drive chamber. if it wasn't going in easily you either had the drive cover on the wrong side or one of those rubber pieces came loose and impeded your progress. if the latter, the apple store most likely fixed it for you. I do this kind of thing at work all the time. You can do it. note the orientation of the drive you pull out and make sure you put the cover back on the new drive the same way it was on the other one. shine a light in that chamber and make sure the rubber pieces aren't loose and blocking. those are the only 2 things that could get in the way. i suppose you may not have tightened the hex screws enough but that should go without saying.

brotherlovesdub, Wednesday, 27 October 2010 23:01 (thirteen years ago) link

Yeah, that's bullshit, but the clicking definitely sounds like HD death -- nothing else in there can click except the disk eject, and that's working OK.

Depending on how vital the stuff that's on there is you could take the drive to data recovery people, but that's v. expensive. Also worth a try if you're up to it is taking the drive out and putting it in the freezer overnight (in a plastic bag). That will often get it back to life one more time, but it's a one-shot deal -- you need to get your stuff off it fast.

(No comfort, but the four months thing isn't unusual -- hard drives usually either fail really early in their lives, or they chug on forever before dying.)

Totally recommend dropbox for future, too. That and an SSD like cozen says. Super-fast, no moving parts and far more reliable.

stet, Wednesday, 27 October 2010 23:44 (thirteen years ago) link

also get dropbox going on. make the dropbox folder be a subfolder of documents and just save all your documents subfolders into it. it is the best easiest instant backup ever.

― candid gamera (s1ocki), Thursday, October 28, 2010 6:42 AM (1 hour ago) Bookmark

^^^THIS^^^^

dayo, Wednesday, 27 October 2010 23:57 (thirteen years ago) link

i use symlinks to add stuff from directories all over home to it, but yeah

caek, Wednesday, 27 October 2010 23:59 (thirteen years ago) link

what's the point in taking all that care in the first place?

Imo, laptops are made for using. Just be careful not to drop them, be fairly cognizant of obvious malware and such, and back up regularly. Other than that, use the fuck out of it.

mh, Thursday, 28 October 2010 00:12 (thirteen years ago) link

i use dropbox, time machine, and until it fell off a table, a hard drive at my parents' place a few hundred miles away.

candid gamera (s1ocki), Thursday, 28 October 2010 01:46 (thirteen years ago) link

must have been a 'hard drive' to get to your 'hard drive'

dayo, Thursday, 28 October 2010 02:11 (thirteen years ago) link

think about how much is that data AND the convenience of being able to work immediately after a fatal hardware problem is worth, and suddenly those external HDs and online backups seem easily worth the money. especially right after it happens and you didn't do anything (this happened to me last year)

stet's right about the HD crash thing, too - my previous internal HD was only about a year old. before that, no hard drive crashes in years and years

Nhex, Thursday, 28 October 2010 03:48 (thirteen years ago) link

yeah geeks have something to describe it - bathtub curve or something?

dayo, Thursday, 28 October 2010 03:49 (thirteen years ago) link

http://en.wikipedia.org/wiki/Bathtub_curve

anyway that reminds me, my current backup HD is kinda wonky, need to go and buy either a new enclosure for it or a new one altogether

dayo, Thursday, 28 October 2010 03:49 (thirteen years ago) link

New HD installed. Seems to have sped things up a bit...

schwantz, Thursday, 28 October 2010 03:50 (thirteen years ago) link

I use Time Machine and Super Duper.

I love dropbox but my files are too big to back-up to it.

Hard-drives fail. Generally it's not the computers fault. I will say this, and I've said it before...I have a mac pro and I NEVER turn it off. EVER. I've had it for about 2 years and it's never been off longer then a half hour. Before that I had a G5 that was probably on for 4 years. Back then, I turned it off when I went on vacation during the summer. Came back and the HD crashed on boot. It was physically fine, but had to use Data Rescue and Disk Warrior to get everything off it, format it, then put it back. Then a year later, summer vacation, same thing happened. My theory? With the computer off in a stifling hot room, with no ability for fans to kick in, the heat did something weird. That's my theory at least.

But I have a crazy stupid back-up system now. My main drive has the system and all the apps and this gets backed up via superduper every night. Then I have 2 500gig drives, one is just my music library, the other is just my data, and those get backed up via Time Machine to a 1tb drive. All 5 drives are internal (I'm using the second optical bay for a hard drive).

Not totally smart obviously because there's no offsite back-up. God forbid there's a fire or the computer explodes, I'm fucked. Lately though I've been switching to more cloud computing anyway. Lots of work invoices and other word processing type stuff is on google docs.

Symlinks scare me, but I also don't have a documents folder of any kind. I have a 500 gig drive that's got 200 gigs so far worth of work. So I won't be backing up to the cloud anytime soon.

I recently bought a MacBook Pro for a few reasons and hope to be using it soon at different location. My plan then is to use DropBox to keep it light and backed up/sync'd to the tower. Maybe if I do enough work I'll upgrade to the Pro dropbox. 10 or 20 bucks a month to be able to work on large projects and keep it backed-up and sync'd is a pretty good deal. For reference, the folder for the last Acute CD is over 5 gigs.

dan selzer, Thursday, 28 October 2010 04:46 (thirteen years ago) link

been sparsely trying out dropbox but i'd like to start using it more seriously - could people describe their routine and how they combine dropbox with timemachine?

licorice oratorio (baaderonixx), Thursday, 28 October 2010 07:53 (thirteen years ago) link

lex have you at least tried booting from a CD? if you can get ahold of a system CD and figure out a way to remove the CD that was already in your computer so that you can stick in the system CD, you can start up and hold down "C" (to make it boot from the CD).

ughhh it won't even boot up from the cd! and now that cd is stuck in there.

Yeah, that's bullshit, but the clicking definitely sounds like HD death -- nothing else in there can click except the disk eject, and that's working OK.

ok: might it be this? because the disc eject isn't working ok. it all started when i left a cd importing, which wouldn't come out - someone on twitter told me to hold down the mouse button while powering up, which got that cd out, but "normal" disk eject definitely not working ok.

lex lex lex lex lex on the track BOW (lex pretend), Thursday, 28 October 2010 10:46 (thirteen years ago) link

make sure you're holding down C as the computer starts up, and keep holding it down. what happens - just a black screen and clicking?

progressive cuts (Tracer Hand), Thursday, 28 October 2010 11:06 (thirteen years ago) link

nothing happened for ages - grey screen, cliicking - but it did start up from the disc eventually. then i realised i had no idea what to do next. i fucking hate this shit, i just want the easiest and quickest way of getting everything back how it was and i don't know what to do. i don't know whether to continue trying to diagnose it in case it's not the HD, or try to put in the old HD by myself, or buy a new HD, or take it to the apple genius bar, or take it to a different repair place, i JUST DON'T KNOW and it's stressing me the fuck out because i'm already snowed under and i don't have the time to be going on fruitless missions everywhere.

how come my shitty old pc that i got before i went to university gave me NO PROBLEMS like this in six years, but my macbook has wrecked my life three times in four years?

lex lex lex lex lex on the track BOW (lex pretend), Thursday, 28 October 2010 11:16 (thirteen years ago) link

try the instrux here -

http://support.apple.com/kb/ts1417

from the Installer menu choose Disk Utility, click First Aid, and click the triangle next to the hard drive icon to (hopefully!) reveal your ailing HD. then select it and click Repair.

progressive cuts (Tracer Hand), Thursday, 28 October 2010 11:26 (thirteen years ago) link

Be a little wary of Dropbox, it doesn't make nice with with Microsoft office Autosave features which can be heartrending as well. Google Docs is a good replacement for most of what you need from Office, though.

American Fear of Pranksterism (Ed), Thursday, 28 October 2010 11:57 (thirteen years ago) link

lol office

caek, Thursday, 28 October 2010 12:02 (thirteen years ago) link

http://www.9to5mac.com/wp-content/uploads/2010/08/35-09589b_office2011mac.jpg

dayo, Thursday, 28 October 2010 12:03 (thirteen years ago) link

ok i had to restart because i pressed "continue" by mistake the first time and didn't get to the right screen

it's not booting from disc at all this time

i've spent an entire morning on this and am no closer to resolving this

i can't even look at the stupid machine - it's on my bed, i literally cannot turn round because if i set my eyes on it I WILL THROW THE CUNT OUT OF A WINDOW

lex lex lex lex lex on the track BOW (lex pretend), Thursday, 28 October 2010 12:17 (thirteen years ago) link

i am this close to actually having a complete breakdown

lex lex lex lex lex on the track BOW (lex pretend), Thursday, 28 October 2010 12:17 (thirteen years ago) link

take it back to apple ffs

former moderator, please give generously (DG), Thursday, 28 October 2010 12:31 (thirteen years ago) link

but "normal" disk eject definitely not working ok.

If the machine's not booting the only way to make it eject a disk is to hold down the mouse button on startup. It won't eject otherwise -- "normal" doesn't work unless it has started up. If the drive eject works at all then it's not likely to be that making the clicking sound you hear.

If I was you I would buy and fit new SSD, then when things are a bit calmer, get an enclosure for your old drive and see if you can rescue anything off it.

stet, Thursday, 28 October 2010 16:53 (thirteen years ago) link

well, we've managed to get the old HD - the one that was mistakenly replaced in may by apple - back in (huge thx to gareth) and it works perfectly! somewhat disconcerting to find every single setting saved exactly as it had been when it crashed five months ago. it'll be a slog reconfiguring it all again, as ever, and i'm still crossing my fingers about data recovery, and of course i have no idea how long this older HD will last, but it could be worse. weird to find myself back in firefox, having gotten used to chrome.

the old HD doesn't have time machine on it so i'll be investigating dropbox tomorrow.

lex lex lex lex lex on the track BOW (lex pretend), Thursday, 28 October 2010 21:57 (thirteen years ago) link

WHY'S MY FUCKING MBP SO SLOW

this is a four GB ram / 2.66 ghz model. it was almost top of the top of the line just three years ago. now what?

i'm just trying to run a safari, pages, mail, itunes and ical at the same time. and newsfire and ichat. and things and omnifocus. i don't even have illustrator and numbers or keynote open.

so why's this thing so fucking slow? is i7 so much better than core 2 duo? is a 3MB L3 cache that much better than an 6MB L2 cache?

― moonship journey to baja, Tuesday, October 26, 2010 8:42 PM (2 days ago) Bookmark

THIS

Shakey Sides (sunny successor), Thursday, 28 October 2010 22:20 (thirteen years ago) link

read on...

dan selzer, Thursday, 28 October 2010 23:00 (thirteen years ago) link

"my computer is slow" is the worst possible complaint. What exactly is slow. Safari suffers from Flash and you can help immensely but installing Click to Flash and whitelisting your fav. sites that use Flash. You can't just say your computer is slow. Is it the internet? Is it app switching? Have you opened Activity Monitor and looked at what's going on? Open Terminal and type Top. What's using the most %CPU? Have you run a disk check? How much free HD space do you have? Please provide actual information. There's no reason a machine with 4GB of RAM should be running slow with the apps you've described unless one of them has a memory leak or you're misinterpreting slow internet/flash problems for your whole machine being slow. also, what view are you using for iTunes? if you use CoverFlow it eats a shit ton of RAM. Check Activity Monitor when it 'runs slow' or open Terminal and type 'top' and see what apps are gobbling your bits.

brotherlovesdub, Thursday, 28 October 2010 23:57 (thirteen years ago) link

what he said, especially ClickToFlash

bike chain dust? (lukas), Friday, 29 October 2010 00:13 (thirteen years ago) link

Chrome users should install FlashBlock

bike chain dust? (lukas), Friday, 29 October 2010 00:13 (thirteen years ago) link

You totally can just say your computer is slow!

It does seem to happen with Macs of a certain age, too. Whenever I've experienced it, it's been I/O based, not CPU -- almost like it was swapping something fierce.

I can't remember exactly how the on-the-fly defragmentation works in OS X, but there must be some limit to it. Backing up and reinstalling helps a lot, even on SSDs, as OS X doesn't have TRIM support yet.

stet, Friday, 29 October 2010 01:00 (thirteen years ago) link

jesus did you people read the following posts? We discovered it was mostly fonts and now he's a bit happier. Case closed.

dan selzer, Friday, 29 October 2010 05:34 (thirteen years ago) link

yeah i trimmed back to 37 GB free disk space and down to ~100 fonts from almost 1500 and it's a lot zippier, particularly w/ internet and iwork. iphoto is still slow. thinking of upgrading the HD to 500 gb with 4 gb cache AND the SSD as boot partition trick, too.

moonship journey to baja, Friday, 29 October 2010 06:52 (thirteen years ago) link

I was about to post something else but instead I'll post that I hate how iPad Safari's habit of reloading pages when you return to them from another page is fucking annoying when it means you lose anything you had typed in a form (like this one) without warning. I understand it's to save having to store things in memory. Welll just give it a bit more RAM you cheap fuckers. I only had this page and Gmail open. I've had far too many stuttering YouTube videos of late too.

Alba, Friday, 29 October 2010 09:10 (thirteen years ago) link

jesus did you people read the following posts? We discovered it was mostly fonts and now he's a bit happier. Case closed.
--dan selzer

We're talking about sunny's mac now

stet, Friday, 29 October 2010 09:50 (thirteen years ago) link

stuttering youtubes are maybe a sign of a slow connection? haven't had that at all xp

dayo, Friday, 29 October 2010 10:47 (thirteen years ago) link

it's a sign that you are using the flash plugin and should enable youtube's "experimental" html5 video mode imo

mh, Friday, 29 October 2010 14:17 (thirteen years ago) link

Even better get the html5 YouTube plugin for safari -- much more reliable than google's version

stet, Friday, 29 October 2010 14:48 (thirteen years ago) link

been sparsely trying out dropbox but i'd like to start using it more seriously - could people describe their routine and how they combine dropbox with timemachine?

― licorice oratorio (baaderonixx), Thursday, October 28, 2010 2:53 AM (Yesterday) Bookmark

This. Well, not the Time Machine part. How do you easily backup using Dropbox? Do you just manually copy from your hd to Dropbox each time you change something, or each day? Or is there a way to automate this that you use?

Euler, Friday, 29 October 2010 20:22 (thirteen years ago) link

When you install Dropbox it creates a dropbox directory somewhere on your computer (you choose), which is synced to the dropbox website behind the scenes. Just move/keep any file you want backing up in there.

caek, Friday, 29 October 2010 20:26 (thirteen years ago) link

dropbox is just another idisk

moonship journey to baja, Friday, 29 October 2010 20:29 (thirteen years ago) link

not a time machine, if that helps

moonship journey to baja, Friday, 29 October 2010 20:29 (thirteen years ago) link

don't even think of it as another disk. it's a folder. anything you put in the folder is magically copied every time it changes.

caek, Friday, 29 October 2010 20:33 (thirteen years ago) link

So I should use that Dropbox folder as my main documents folder? Or do I just copy my documents folder each day to that folder? The latter sounds annoying since I only change a few things each day, but have a pretty sizable documents folder.

Euler, Friday, 29 October 2010 20:35 (thirteen years ago) link

simplest approach is to put the dropbox folder inside your documents and *move* as much as you want into there.

the free account has a 2gb limit btw

caek, Friday, 29 October 2010 20:38 (thirteen years ago) link

Right, & you mean move as often as I want to backup, so that this isn't automated.

Which is fine! I need to get back to ~~~cloud~~~ backup. I just want to know if there's some automated step here that I'm missing.

Euler, Friday, 29 October 2010 20:40 (thirteen years ago) link

no, i don't think you get it. it's just a folder on your computer. you keep stuff in it like any other folder.

but it has special properties in that anything that there is an up to date copy of anything you keep in this folder. you don't need to do anything (apart from be online) for this to happen.

caek, Friday, 29 October 2010 20:42 (thirteen years ago) link


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