I HATE APPLE

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I was out that way this weekend, apple maps didn't mark the name of the town I was in (13,000 pop'n) or any town on the 200km b road that goes there

炒面kampf (Autumn Almanac), Monday, 10 December 2012 10:17 (eleven years ago) link

O these motherfuckers.

In a roundabout way, I got a big apple gift card for my birthday last month. I decide, what the hell, give me one of those mini pads. The total is about thirty bucks more than the gift card, so I put in my checking acct number in there as well.

Couple of days later on my bank's website, I see a PENDING transaction for the whole damn price. I freak out, call apple, give them the gift card number, guy tells me my acct will only be charged for what's left, and even moves up my shipping date. I breathe a sigh of relief.

Until Friday night when I see that the WHOLE DAMN PRICE OF THE THING has been taken out of my account. I freak out again. Against every fiber of nature, I turn into the asshole caller with this poor woman in Austin, especially when she tells me that it's going to take five business days for my account to be refunded. I tell her it's unacceptable, why would I give a gift card number if I had wanted the whole thing taken out of my acct, who's going to pay any overdraft charges I'll incur when I do things like pay daycare?

She keeps going, "We appreciate your business tonight, is there anything else I can help you with?" which keeps setting me off like a timebomb for another 15 minutes.

I finally get her manager who's all, "Boy, yeah, you know, ain't this a pickle?" routine on me. I tell him to wire me a check, pay for any charges I get, whatever it takes. His solution is to call the bank this morning and have a three-way conference call with them to try to figure something out.

I call the bank earlier this morning, and of course, they're pretty much, "Why would we be the ones to cover these charges or extend your credit? This one's on Apple."

The bank manager won't be out of a meeting until late this morning, so we're going to call again after lunch. I am so fucking pissed about this. Hell, even if they restore everything back to zero this afternoon, they still pretty much ruined my Friday night.

And I have a feeling this isn't going to be resolved either. But when your stock's worth $500, who the fuck cares?

pplains, Monday, 10 December 2012 15:56 (eleven years ago) link

if apple wanted to 'figure something out' it would have refunded your hundreds of dollars pronto

炒面kampf (Autumn Almanac), Monday, 10 December 2012 19:46 (eleven years ago) link

SYDNEY (AP) — Australian police are warning that Apple's much-maligned mapping application is stranding drivers headed to the southern city of Mildura in the middle of a remote state park.

Victoria state police said Tuesday that an error in Apple's Maps service places the city of Mildura about 70 kilomters (44 miles) away in the Murray Sunset National Park. The park is a desert-like 5,000-square-kilometer (1,900-square-mile) region with scorching temperatures and virtually no mobile phone reception.

Police have been forced to rescue distressed drivers. Some were stranded for 24 hours with no food or water and have walked long distances through tough terrain to access phone reception.

Apple did not immediately respond to a request for comment. CEO Tim Cook apologized in September and said the map service "fell short" of Apple's standards.

Josh in Chicago, Tuesday, 11 December 2012 01:37 (eleven years ago) link

Oh, whoops, didn't see that right upthread.

Josh in Chicago, Tuesday, 11 December 2012 01:37 (eleven years ago) link

wow, indesign looks really really shitty on retina

the late great, Tuesday, 11 December 2012 20:48 (eleven years ago) link

Photoshop and Illustrator were updated for Retina TODAY, while InDesign got a bug fix. I imagine it's not far behind.

dan selzer, Tuesday, 11 December 2012 20:50 (eleven years ago) link

kinda annoying that they never stock MBAs in the refurb store w/8GB of RAM

༼ ༎ຶ ෴ ༎ຶ༽ kma (cozen), Tuesday, 11 December 2012 21:39 (eleven years ago) link

... and you can't have them add in the extra RAM otherwise

... and you obv can't upgrade the RAM yourself

༼ ༎ຶ ෴ ༎ຶ༽ kma (cozen), Tuesday, 11 December 2012 21:39 (eleven years ago) link

let me bto one real quick and then return it

乒乓, Tuesday, 11 December 2012 21:42 (eleven years ago) link

lol, exactly

mh, Tuesday, 11 December 2012 21:43 (eleven years ago) link

I think it's more that no one ever returns ones with that amount of memory

mh, Tuesday, 11 December 2012 21:44 (eleven years ago) link

Non-upgradeable memory is amongst the most annoying things in all of Appledom. I'm about to spring on a 64gb iPhone, and when 32gb microSD cards are readily available for $25 each, it's robbery to charge $200 for an extra 48gb for your iPhone or iPad.

Lee626, Tuesday, 11 December 2012 22:27 (eleven years ago) link

some day they will be able to make the whole phone out of one non-moving part. the diagnostic process will be as simple as: "does this part work?" if it does not work, they swap your phone with their new all-encompassing applecare.

mh, Tuesday, 11 December 2012 22:31 (eleven years ago) link

literally robbery

TracerHandVEVO (Tracer Hand), Tuesday, 11 December 2012 22:31 (eleven years ago) link

not stanning, but I think apple uses storage that's faster and more reliable than your average twenny buck sd card

炒面kampf (Autumn Almanac), Wednesday, 12 December 2012 00:16 (eleven years ago) link

They do, but even the highest-end brands of flash memory don't cost $100 for 16gb. I do see Apple's position that forcing the use of high-quality memory leads to ppl not losing their data/photos/etc. and thus the perception of a more reliable device.

Lee626, Wednesday, 12 December 2012 00:25 (eleven years ago) link

oh yeah, it's absolutely scalping

炒面kampf (Autumn Almanac), Wednesday, 12 December 2012 00:58 (eleven years ago) link

its so ppl look at the cheaper ones and think hmm not a bad price

Author ~ Coach ~ Goddess (s1ocki), Wednesday, 12 December 2012 01:41 (eleven years ago) link

I think it's so that Apple makes billions of fucking dollars.

wongo hulkington's jade palace late night buffet (silby), Wednesday, 12 December 2012 02:08 (eleven years ago) link

The hugest scam is the price to put a 3G radio in an iPod touch runs $600, near enough.

stet, Wednesday, 12 December 2012 02:10 (eleven years ago) link

All these fuckers are pushing non-upgradable memory. They all want you to use the cloud, which is lame.

Josh in Chicago, Wednesday, 12 December 2012 03:07 (eleven years ago) link

what does the cloud have to do w/memory?

TracerHandVEVO (Tracer Hand), Wednesday, 12 December 2012 10:14 (eleven years ago) link

I think Josh is referring to storage memory, not RAM.

mh, Wednesday, 12 December 2012 15:08 (eleven years ago) link

oh FFS

ONE tiny stuck pixel on my rmbp ... it's like having one grain of sand in your eye. tiny issue, huge huge huge annoyance if i'm trying to watch a movie w/ lots of black in it.

now i'm going to have to figure out how to live w/o a computer for a week or something while applecare sorts it out ...

the late great, Thursday, 13 December 2012 07:10 (eleven years ago) link

0th world problems

the late great, Thursday, 13 December 2012 07:13 (eleven years ago) link

what's to sort out? it can't be repaired easily. they should give you a replacement on the spot in an apple store. or is it a BTO?

caek, Thursday, 13 December 2012 07:55 (eleven years ago) link

it's BTO

the late great, Thursday, 13 December 2012 07:56 (eleven years ago) link

RIP

caek, Thursday, 13 December 2012 08:00 (eleven years ago) link

heh I thought there was like a threshold # of pixels - like 5 or less no dice?

you can try one of those screen flashers to unstick it

乒乓, Thursday, 13 December 2012 13:01 (eleven years ago) link

OK, I'm very late to this, but in the new itunes where the hell is my iphone and where are the sync buttons?

ljubljana, Thursday, 13 December 2012 13:56 (eleven years ago) link

Give it a little massage

mh, Thursday, 13 December 2012 13:57 (eleven years ago) link

OK, I'm very late to this, but in the new itunes where the hell is my iphone and where are the sync buttons?

― ljubljana, Friday, 14 December 2012 00:56 (5 hours ago) Bookmark Flag Post Permalink

http://www.tuaw.com/2012/11/29/itunes-11-for-old-fogies-goin-back-to-the-way-it-was/

炒面kampf (Autumn Almanac), Thursday, 13 December 2012 19:22 (eleven years ago) link

heh I thought there was like a threshold # of pixels - like 5 or less no dice?

correct, sir :-(

the late great, Thursday, 13 December 2012 20:38 (eleven years ago) link

he said come back when it's bigger

(nyuk nyuk)

the late great, Thursday, 13 December 2012 20:39 (eleven years ago) link

Did you explain to him that it was like having a grain of sand rubbed in your eyes all day?

Alba, Thursday, 13 December 2012 22:43 (eleven years ago) link

in precisely those words

the late great, Thursday, 13 December 2012 22:48 (eleven years ago) link

he said something like "don't look for flaws in our retina screens because you'll invariably find them, it's new technology and hard to get perfect"

the late great, Thursday, 13 December 2012 22:49 (eleven years ago) link

the truth is the only time i see it is when i'm watching a movie with lots of lots of black in it, like a horror movie or something. then it looks like a speck of dust on the screen i can't get off.

i know, i know, 1% problems, but i didn't pay $$$$ for the world's most amazing display with a dead pixel

the late great, Thursday, 13 December 2012 22:50 (eleven years ago) link

they also managed to upsell me on fancy screen cleaning fluid

the late great, Thursday, 13 December 2012 22:51 (eleven years ago) link

here's an odd thing that's been happening to me: when i am just letting itunes play, it sometimes randomly seems to get stuck on the back arrows << and won't come "unstuck" if i press pause or play ... i have to click on another track to start it up.

has that happened to anybody?

the late great, Thursday, 13 December 2012 23:08 (eleven years ago) link

he said something like "don't look for flaws in our retina screens because you'll invariably find them, it's new technology and hard to get perfect"

I think at this point you should have asked if he would have said that to Steve Jobs.

Alba, Thursday, 13 December 2012 23:58 (eleven years ago) link

jeff the skinny bearded genius looked a lot like steve jobs actually

the late great, Friday, 14 December 2012 01:42 (eleven years ago) link

Don't, like, 40% of produced laptop screens not even make it past QC? I'm under the impression that it's exceedingly difficult to manufacture LCD (or whatever they are) screens and dead pixels are just a part of the technology

jawn valjawn (Stevie D(eux)), Saturday, 15 December 2012 15:35 (eleven years ago) link

dislike the new iTunes album display with the fancy color-matching. it only shows a faded (and i think cropped?) version of the album art. we have these giant beautiful displays now, it doesn't make any sense. black and white album art looks especially bad.

hot slag (lukas), Sunday, 23 December 2012 01:09 (eleven years ago) link

I switched to Mac a month ago and I love and prefer most things about Mac, but the things that piss me off are:

- No fucking Delete key! Or rather, the Delete key is the Backspace key, and there is no key for deleting forward.

- Hitting Enter is for renaming a file instead of opening it. WHY? Which operation is more common, opening, or renaming? Therefore, why not make opening a 1-key operation?

- Keyboard shortcuts in Office programs are not the same. Word is weird and scary. Excel is scary and weird.

- Command-Tab switches apps, but not open windows within the apps. Again, WHY? Why not cycle through the open windows? Instead I have to use my mouse or trackpad (I use Hot Corners) to open Mission Control, which is a bunch of extra movement, which seems very un-Appley.

- The whole installation process with the disk images blah blah blah. This turned out to be easy to get used to, but new Macs should come with a big warning label about the installation process. Also, why can't this be automated? (For some apps, it apparently is automated, but not for others?)

- It won't recognize all the keys on my USB keyboard.

There are like a million blogs about this stuff, and now there is one more entry.

(*・_・)ノ⌒ ☆ (Je55e), Sunday, 23 December 2012 16:46 (eleven years ago) link

- No fucking Delete key! Or rather, the Delete key is the Backspace key, and there is no key for deleting forward.
use fn-backspace. If your keyboard has a delete key it'll work

Hitting Enter is for renaming a file instead of opening it. WHY?

Reason is supposed to make you use the mouse, now that you've finally left DOS you may not be used to the new interface device.

Command-Tab switches apps, but not open windows within the apps. Again, WHY?
Command-~ is for moving between windows within an app. Windows is actually the same -- alt-tab switches between apps, but because everyone has given up on MDI and pretends each window is it's own app it's hard to tell.

Also, why can't this be automated? (For some apps, it apparently is automated, but not for others?)

They want you to use the App Store now.

stet, Sunday, 23 December 2012 17:21 (eleven years ago) link

Who uses the mouse to open things? Use command-O.

mh, Sunday, 23 December 2012 17:30 (eleven years ago) link

Thanks, stet. The Command-~ will be very useful. I googled the problem and didn't find an answer before I got fed up, so I am grateful for your advice.

I know about fn-backspace, but I think that deleting is common enough a task that it deserves its very own key.

Were you sassing me w/r/t using the mouse? One of the great things about Macs is the efficiency of OS, so why would I want to use a mouse? I know about Command-O, but again, it's an extra key-press for an activity that is extremely common.

Anyway, like I said, on the whole, I love Mac and I finally realize what Mac people were on about. I tried using Windows 8 on a friend's computer the other day, and found that they had made the simple act of deleting a file fraught with potential malfunctions, and I started saying Mac Guy stuff.

(*・_・)ノ⌒ ☆ (Je55e), Sunday, 23 December 2012 17:32 (eleven years ago) link

Ah no wasn't sassing you, but Apple. The original Mac keyboard didn't have arrow keys because they were terrified people wouldn't use the mouse and would just carry on with keyboard interfaces.

There are a fair few hangovers from decisions made in those days still in OS X

stet, Sunday, 23 December 2012 17:51 (eleven years ago) link


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