I HATE APPLE

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Microsoft C/D

Prince of Persia (Ed), Saturday, 25 April 2009 22:20 (fifteen years ago) link

Way off topic, but has anyone installed Windows 7 64-bit using Boot Camp? I'm thinking about redoing my gaming 32-bit XP partition in that when it gets a final release, but I'm worried about the drivers. OTOH it would be nice to actually use my full 4 gigs of ram and not deal with clunky XP (a great OS in its day for sure and still solid, but sad to go back and forth b/w that and Leopard).

Nhex, Saturday, 25 April 2009 22:35 (fifteen years ago) link

The drivers are a total nightmare under bootcamp apparently. You have to do them piece by piece and they're not the best after that.

stet, Sunday, 26 April 2009 00:17 (fifteen years ago) link

Though I'm not sure how bootcamp can have an effect on that, once it's past the EFI booting stuff. Perhaps it's just coincidentally the drivers for whatever hardware Apple's using? There's definitely no all-in-one CD like there is for Vista and XP, tho.

stet, Sunday, 26 April 2009 00:18 (fifteen years ago) link

latest shenanigans:

wiping the screen down with iKlear and some of it somehow got between the screen and the backing. so fluid damage all over the LCD screen.

i take it to the genius bar. "well, obviously, you spilled something on it and that's water damage, not covered by apple care". and i'm like, heeeeey, not so fast buddy, i was using screen wipes and i didn't "spill" anything on it. and he's like "well maybe you did and maybe you didn't".

so next morning, fuming, i called up apple customer relations. explained that i've already shelled out for two macbook pros, two powerbooks, two iphones, three ipods, two airports and a time machine and i am pretty fucking pissed that the boy "genius" accused me of lying. and that i was pissed that apple sold me a product out of the apple store (iKlear wipes) that can fuck up their own products so badly.

well anyway apple customer relations bumped me up to the next level in the hierarchy ("customer care" or something like that) who agreed to cover the whole deal under apple care. i told them i'd be damned if i took it back to the same "geniuses" who accused me of lying so she gave me something called an "exception code" so that i could take it to an authorized repair shop in town and get the repair charge comped by apple. which i did and 48 hours later i have a brand new LCD screen.

anyway, i love/hate apple. but the fucking genius bar is the fucking worst shit ever. and applecare is a crock of shit. two weeks ago i washed a three year-old patagonia technical jacket according to their instructions in my washing machine and when it came out it was two different colors. i took it to the patagonia shop and 48 hours later i had a brand new mountaineering jacket of equal value to the one that was fucked up in the wash, no questions asked, no "oh are you lying to us". that's called customer service. the genius bar is a bunch of fucking clowns.

moonship journey to baja, Sunday, 26 April 2009 04:50 (fifteen years ago) link

glen kim >>> genius bar douche

velko, Sunday, 26 April 2009 06:07 (fifteen years ago) link

i am honestly a very quiet and polite person IRL, but something about bad customer service makes me hulk out in ways which are, in general, surprisingly effective.

moonship journey to baja, Sunday, 26 April 2009 08:00 (fifteen years ago) link

probably because i have years of experience in high-end retail and catering, where really good customer service is really, really important

moonship journey to baja, Sunday, 26 April 2009 08:00 (fifteen years ago) link

working at the genius bar seems like an entry-level job for kids just out of high school around here

akm, Sunday, 26 April 2009 14:26 (fifteen years ago) link

really? lot of the genius bar ppl i've encountered seem like graphic designers fallen on hard times

i like to fart and i am crazy (gbx), Sunday, 26 April 2009 15:24 (fifteen years ago) link

'graphic designer fallen on hard times' seems like an entry level job for recent graduates around here

rip dom passantino 3/5/09 never forget (max), Sunday, 26 April 2009 15:25 (fifteen years ago) link

Probably depends on location round here they seem to be CMU CS and design majors working part time. Some of them may even be geniuses.

Prince of Persia (Ed), Sunday, 26 April 2009 15:26 (fifteen years ago) link

lol @ u max

i like to fart and i am crazy (gbx), Sunday, 26 April 2009 15:27 (fifteen years ago) link

Although probably not as I suspect that any real geniuses will be in the Apple/MS/Google/Intel offices on campus.

Prince of Persia (Ed), Sunday, 26 April 2009 15:27 (fifteen years ago) link

two weeks pass...

Now my MBP won't turn on at all but it makes a faint clicking noise when I hold down the power key ... How bad is that?

moonship journey to baja, Wednesday, 13 May 2009 05:06 (fourteen years ago) link

Mac Pro that I need to sell to pay for 17" MBP has developed a problem since I finally updated the firmware - on sleep, it just shuts down. Which probably means the power supply is fucked in this one, just like it was in the G5 tower I sold to buy this three years ago. Thankfully I've still got Applecare on it, though I expect it's going to be a hassle to get them to deal with it. And that means i won't be able to sell it and get paid before I leave for NYC, which means I'm out $1400-1500 for another three weeks or a month.

I don't want to be a hater, but my Apple hardware kind of sucks in terms of quality. Every single tower has had something fuck up (power supply, hard drive failure), one Macbook Pro had such a high-pitched whine that I couldn't use the thing unless I ran a program making it run artificially hard, small ailments with other ones, both my iPhones have started to lose functionality with the top button (the sleep button I guess) after a few months. If I'm going to pay the Mac premium, I'd like them to at least pretend that it's put together by slightly more competent sweatshop labor than a $300 Asus netbook.

too many misters not enough sisters (milo z), Wednesday, 13 May 2009 05:56 (fourteen years ago) link

Now my MBP won't turn on at all but it makes a faint clicking noise when I hold down the power key ... How bad is that?

― moonship journey to baja, Wednesday, May 13, 2009 1:06 AM (8 hours ago) Bookmark Suggest Ban Permalink

like a clicking noise from your hard drive? that happened to me. it was pretty bad.

rip dom passantino 3/5/09 never forget (max), Wednesday, 13 May 2009 13:56 (fourteen years ago) link

even if your hard drive's toast your screen should still light up, and eventually present you with the blinking question mark or whatever :/

Tracer Hand, Wednesday, 13 May 2009 15:03 (fourteen years ago) link

Sometimes, unless it's toast in a particularly annoying way. Google how to "reset open firmware" for your model, and see if that works. I have had extremely weird machine glitches with a dying hard drive, and both times was able to temporarily revive the laptop long enough to copy some data off by trying to boot about twenty times and resetting the firmware.

mh, Wednesday, 13 May 2009 15:16 (fourteen years ago) link

I don't want to be a hater, but my Apple hardware kind of sucks in terms of quality

If it helps balance stuff out: every single piece of Apple kit I've ever bought (starting with a PB5300 in 1996) is still in perfect working order ... well, OK, the first-gen iPod is a bit fucked, but that's because I dropped it. Hellfire, a ceiling fell in on the 5300 and it still works.

a tiny, faltering megaphone (grimly fiendish), Wednesday, 13 May 2009 15:17 (fourteen years ago) link

if you don't have a backup and this option is easy for you, i would pop the hard drive and back up before proceeding with anything.

caek, Wednesday, 13 May 2009 15:19 (fourteen years ago) link

a ticking noise can also be the power supply. Do you hear the drive spinning up at all? Does the optical drive make its whirry eject sound? If neither happens it could be the power.

stet, Wednesday, 13 May 2009 16:35 (fourteen years ago) link

The hard disk doesn't make any sort of noise at all. The screen doesn't light at all and it can't power USB devices at all.

moonship journey to baja, Wednesday, 13 May 2009 16:59 (fourteen years ago) link

Yeh sounds like some part of the power system is fucked in that case

stet, Wednesday, 13 May 2009 17:19 (fourteen years ago) link

uh oh
xpost

resistance is feudal (WmC), Wednesday, 13 May 2009 17:20 (fourteen years ago) link

My Macbook hard drive died last week after only 18 months service :/.

Stevie T, Wednesday, 13 May 2009 17:22 (fourteen years ago) link

the power supply died on my old imac and i took it to tekserve and they replaced it in ten mins and apple covered the bill automatically even tho i wasnt under warranty - greatest customer service experience of my life

ice cr?m, Wednesday, 13 May 2009 17:27 (fourteen years ago) link

my power supply died yesterday morning so i phoned applecare and had a new one in the mail this morning. that was pretty cool.

caek, Wednesday, 13 May 2009 17:30 (fourteen years ago) link

why do mac power supplys suk so bad

ice cr?m, Wednesday, 13 May 2009 17:31 (fourteen years ago) link

lol get a pc

admin log special guest star (DG), Wednesday, 13 May 2009 17:33 (fourteen years ago) link

pcs suk tho

ice cr?m, Wednesday, 13 May 2009 17:35 (fourteen years ago) link

j/k

admin log special guest star (DG), Wednesday, 13 May 2009 17:36 (fourteen years ago) link

iphone problem: not sure how long my phone has been doing this but about a week ago i noticed my phone isn't picking up my home wi-fi connection. i had been successfully using my phone with my home wi-fi for several months, and hadn't changed any network settings or anything. my home laptop and my wife's iphone both still recognize my home wi-fi. i have reset my network connections on my phone and restored my phone; neither helped. anything else i should try before taking it to the store? i guess i could take it somewhere else with wifi and see if it is detecting wi-fi at all, as it's not showing any networks at all, not even my neighbors'

congratulations (n/a), Wednesday, 13 May 2009 23:18 (fourteen years ago) link

weird iPhone problem when I try to update my apps: "there is a billing problem with a previous purchase. go to the iTunes store on your computer and select purchase history ... etc"

too bad computer is in for logic board replacement :-/

moonship journey to baja, Thursday, 14 May 2009 01:45 (fourteen years ago) link

I think under Applecare, if your Mac gets serviced three or more times you're entitled to ask for a brand new replacement from the current line-up; not sure, might wanna check with all the Apple fanboys at one of dem Apple fanboys forums.

Can't stop the dancing chickens (dyao), Thursday, 14 May 2009 01:52 (fourteen years ago) link

I got a brand new 17" MBP. Hopefully I wont be seriously posting on this thread anytime soon.

I wish I was the royal trux (sunny successor), Thursday, 14 May 2009 02:27 (fourteen years ago) link

Apple PSU's do indeed suck (inverter boards too). What is even suckier is they won't license the magsafe design so you can't get a Targus or Kensignton or whatever replacement.

Prince of Persia (Ed), Thursday, 14 May 2009 02:36 (fourteen years ago) link

some dude online made a replacement adapter by shoving a paperclip or something onto a regular adapter.

they really shouldn't license the magsafe though, because it hasn't been very safe so far right?

Philip Nunez, Thursday, 14 May 2009 02:39 (fourteen years ago) link

It's not the magsafe that is unsafe it is the retched short strand braided wire they have insisted on using for far too long. It generates hotspots and can melt and short. This laptop is doing better though, only 2 power supplies in three years compared to the 5 I went through with my G3 powerbook.

Prince of Persia (Ed), Thursday, 14 May 2009 02:42 (fourteen years ago) link

I've been through two batteries on my MBP and my present battery keeps its charge for about 2 minutes. The exhaust fan sounds seriously sick. The locking mechanism on the cover is broken. The right shift key broke, and I was offered a new keyboard for like a $100 - no thanks.

It's a shitty computer, but it's a great computer, and I love it.

Super Cub, Thursday, 14 May 2009 06:48 (fourteen years ago) link

i noticed my phone isn't picking up my home wi-fi connection

Do you mean it can't see it at all, or it's not defaulting to it? Mine is a PITA with this: for no reason, it'll decide it wants to connect to my neighbour's router instead of mine sometimes and I need to go back in to Settings/Wi-Fi and re-select mine. Unless I'm missing something, there's no "default to this" or "favourite networks" option.

a tiny, faltering megaphone (grimly fiendish), Thursday, 14 May 2009 08:48 (fourteen years ago) link

I'm on my third power supply for my mb, the casing has cracked in the way that all mb casings crack, my iphone microphone has a persistent echo, the logic board on my old ibook fried itself, and I've had several generation of ipods die

pc sux tho

zinguist (cozwn), Thursday, 14 May 2009 09:14 (fourteen years ago) link

my iphone microphone has a persistent echo

Do you mean people you're talking to say "dude, this is echoing to fuck"? If so, dead simple: crank down the speaker volume. A crappy design flaw, I'll admit, but easy enough to avoid.

What am I today, Cap'n Save-an-Apple?

a tiny, faltering megaphone (grimly fiendish), Thursday, 14 May 2009 09:40 (fourteen years ago) link

wtflol tht fixes it? shiiiiiiiii-!

zinguist (cozwn), Thursday, 14 May 2009 11:05 (fourteen years ago) link

iphone problem: not sure how long my phone has been doing this but about a week ago i noticed my phone isn't picking up my home wi-fi connection. i had been successfully using my phone with my home wi-fi for several months, and hadn't changed any network settings or anything. my home laptop and my wife's iphone both still recognize my home wi-fi. i have reset my network connections on my phone and restored my phone; neither helped. anything else i should try before taking it to the store? i guess i could take it somewhere else with wifi and see if it is detecting wi-fi at all, as it's not showing any networks at all, not even my neighbors'

― congratulations (n/a), Wednesday, May 13, 2009 6:18 PM (Yesterday) Bookmark Suggest Ban Permalink

looked online, apparently lots of people have had this problem and there is no real solution. i took it to the apple store, they saw me an hour before my appointment, looked at it for literally about three minutes, then gave me a new phone, so i don't hate apple

congratulations (n/a), Thursday, 14 May 2009 20:26 (fourteen years ago) link

two months pass...

Well, installing the 10.6 beta did not work out well at all. So now we again test the limits of restoring the system from a Time Machine Backup. I'll let you know in... 1 hour and 21 minutes, it says here.

Black bread and Victory gin AGAIN? (kenan), Thursday, 6 August 2009 16:59 (fourteen years ago) link

what went wrong?

caek, Thursday, 6 August 2009 17:29 (fourteen years ago) link

It installed, seemed to work, then wanted to update itself. Updates downloaded, seemed to install, but it would never boot again.

Black bread and Victory gin AGAIN? (kenan), Thursday, 6 August 2009 17:37 (fourteen years ago) link

I'm not going to spend a lot of time diagnosing weirdness on a beta. If it doesn't work, drop back and punt.

Black bread and Victory gin AGAIN? (kenan), Thursday, 6 August 2009 17:39 (fourteen years ago) link

it works well in vmware, once you install the vmware hackz

stet, Thursday, 6 August 2009 21:28 (fourteen years ago) link


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