School me on SONOS and other home streaming systems

I've come around on the app and prefer it to using spotify directly these days.

Press and hold on tracks to bring up menu is good

The app lost my speakers again. I went to the support chat bot and after some initial questions it wanted me to go through the same steps that the app recommends of turning off and on all the speakers and the router. 'fuck this' I typed'. 'Ok, redirecting!' said the bot and a live person appeared. They came up with some router settings to try, which I haven't done yet but it's a start!

What do you all think of the New Search function in the app?

Just had a look - as I only ever use it for searching spotify it's probably an improvement, switching tabs to search for songs/artists/albums was a pain.

Meh, it's fine but I like seeing a list of results aggregated by service.

You can still do that; there are now little buttons at the top to limit results by each service. I just wish it were faster!

Got me an open-box discount on one of the new Era 100s, which we're using to replace our OG Alexa. Sounds great!

Spotify generally seems better at finding the speakers than the app itself. Here's the advice they gave me, tailored for BT routers. Haven't actually tried any of the advanced stuff as it seemed to involve downgrading to older slower protocols.

Wireless Mode 2 (b/g/n) is recommended for station mode. BT's guide on this here.

- If is not possible to fix the wireless channel or to separate the 2.4Ghz and 5ghz Bands on the Smart Hub 2, you can perform a "rescan" against each of the 2.4Ghz and 5Ghz bands, within "advanced" - >"wireless"

-Opt out of BT Web protect help service:BT Web Protect You can turn off BT Web Protect by logging in to My BT and scrolling down to ‘Manage my extras’ and then selecting Turn Off in the ‘BT Web Protect’ panel within the 'Your included extras' page. It will take up to two hours for your service to be removed.

- If you have association issues, it may be worth toggling UPnP off then on and rebooting the router ( Advanced → Firewall → Configuration tab → Upnp On/Off

- Worth Turning off "Smart Setup" - > from the router home page → this can cause devices to have to "login" before getting an internet connection - Not necessary

My biggest gripe now is, once I used to be able to say 'Hey google play autechre'. Then that changed and I had to say 'Hey google play autechre on sonos'. Now I have to say 'Hey google play autechre on spotify on sonos in the living room'!

can you not define macros for these things?

My biggest Sonos gripe is that rewind and fast forward doesn't work on the BBC Sounds Alexa skill - even though it announces that it's doing it, it just goes back to the start of the bloody show. It works fine on Echo devices. No idea if it's the BBC's fault or Sonos's.

Is this voice control of Sounds via Alexa on a Sonos speaker?

And what are you saying to it?

Yes, that's it, Tracer. Using Alexa integration on the Sonos.

I'm listening to the most recent edition of a show on demand then say "Alexa, ask BBC to fast forward 10 minutes" and it replies "Going forward 10 minutes" and then the show restarts from the beginning.

Same happens with resume function. I go back to a show and it says "Would you like to resume the episode of Cerys Matthews from Sunday 9th July" or whatever and I say yes and it just starts the show from the start.

Not the only one with this issue

https://en.community.sonos.com/amazon-alexa-and-sonos-229102/bbc-alexa-skill-6851039

That's v helpful, thanks :)

:)

I'm told it's either Amazon or Sonos at fault but Amazon are now aware...

Thank you!

To be honest I'm amazed that this elaborate fusion of iOS, Sonos, Amazon and fourth (fifth?) parties like the BBC or Spotify works at all. So many layers!

FWIW there is a Sonos "controller app" for BBC Sounds though you're probably aware of that..

https://www.bbc.co.uk/sounds/help/questions/listening-on-a-smart-speaker/sonos

Thanks Tracer. I do have BBC Sounds added to the Sonos app but don't use it much as I find it easier just to use the BBC's own app and then Airplay it. But experimenting with it again, I've found that if I've started listening via Alexa, it does remember where I was if I resume via the Sonos app, and once I've resumed via that route, Alexa voice commands to rewind and FF magically do start working. Something about passing through the app seems to set the whole thing right. Not ideal but good to know until it's properly fixed.

New app coming: https://www.theverge.com/2024/4/23/24137502/sonos-new-app-announced

hope it can actually play music on my speakers without saying it can't find them, or claiming it is playing on them when it clearly isn't.

the description implies that sonos devices will now be controllable from the web (which was previously limited to your network), creating a much higher potential for somebody hacking into your system. and for what? so i can control music at home while i’m in the office?

it’d be better if they fixed the latency issues, speakers periodically getting lost and frequent forced updates (which included such “useful” functionality as having an inbox that only receives marketing messages).

xp +1